Creating Warranty Plans
Overview of creating warranty plans — common settings shared by Extended Warranty, OEM Warranty, and Shipping Protection plan types.
Creating Warranty Plans
To create a new warranty, click Create Warranty from the warranty list page. The form has two columns: plan identity and terms on the left, status and rules on the right.
Common Settings (All Plan Types)
Before selecting a plan type, configure these shared settings that apply to all warranty plans.
Plan Name
Enter a clear, descriptive name (e.g., “2-Year Extended Warranty” or “Shipping Protection”). This name appears in your Shopify store, on invoices, and in the customer portal.
SKU Prefix
Each plan generates Shopify product variants with a SKU. The default prefix is UMBRELLA-WRNTY. To customize it, enter a new prefix using uppercase letters, numbers, and hyphens only.
Plan Status
Set the plan to Active or Inactive. Only active plans are visible to customers. Inactive plans keep their configuration and can be reactivated at any time.
Warranty Logo
Upload a custom logo to display alongside warranty offers. If you skip this, the default Umbrella badge is used.
- Use a square image (e.g., 200x200px or 400x400px)
- Supported formats: PNG, JPG, SVG
- Keep file size under 2MB
- Transparent backgrounds work best
Plan Description
Use the rich text editor to describe your plan. Include what is covered, exclusions, and how to file a claim. A legal terms template is auto-generated based on your plan type — you can customize or replace it.
Plan Type Selection
Select a plan type from the dropdown. This determines how coverage, pricing, and claims work. Each type has its own dedicated guide:
Plan Type Guides
- Extended Warranty — Paid protection plans with coverage tiers, deductibles, and product eligibility rules
- OEM Warranty — Free manufacturer warranties with product registration and serial number management
- Shipping Protection — Package protection covering lost, stolen, or damaged shipments
Related
- Coverage Terms — Configure duration and pricing for each warranty tier
- Coverage Options — Enable or disable specific coverage types
- Product Eligibility — Define which products qualify for this warranty
- Editing Warranties — Manage existing warranty plans