Creating Warranty Plans
Step-by-step guide to building and configuring warranty plans on the platform.
Creating Warranty Plans
Warranty plans are the core of your protection program. Each plan defines what’s covered, for how long, and at what price.
Plan Structure
Every plan consists of four components:
- Coverage scope: what types of damage or failure are included
- Duration: the protection period (e.g., 1 year, 2 years, lifetime)
- Pricing model: flat fee, percentage of product price, or tiered
- Claim limits: maximum payout per claim or over the plan lifetime
Creating a Plan
Navigate to Warranty Plans → Create New in your dashboard.
Basic Information
| Field | Description |
|---|---|
| Plan Name | Customer-facing name (e.g., “Premium Protection”) |
| Internal SKU | Your internal reference ID |
| Description | Shown to customers at checkout |
| Terms & Conditions | Legal coverage terms (supports Markdown) |
Coverage Types
Select one or more coverage categories:
- Mechanical failure: defects beyond manufacturer warranty
- Accidental damage: drops, spills, cracks
- Wear and tear: gradual degradation from normal use
- Theft/loss: optional add-on with identity verification
Pricing
{
"model": "percentage",
"rate": 0.12,
"minimum": 4.99,
"maximum": 299.99
}Plans can also use tiered pricing where the rate varies by product price bracket. See Coverage Rules for advanced configurations.
