Shopify Integration

Dashboard → Settings → Integrations

Umbrella integrates with your Shopify store to power warranty sales, order tracking, claims management, and product synchronization.

Note Umbrella supports all Shopify plans. Some features such as Cart Transform (percentage-based pricing) require Shopify Functions support.

Connect Your Store

Navigate to the Umbrella app listing on the Shopify App Store and click Install
Review and approve the permissions Shopify displays
Complete setup in the Umbrella dashboard: configure warranty plans, widgets, and checkout extensions
Enable the theme app embed and checkout extensions in your Shopify admin

Installation Flow

1 Install App

2 Approve Permissions

3 Configure Plans

4 Enable Embeds

Verify Your Connection

Once connected, go to Dashboard → Settings → Integrations to confirm your shop name, domain, plan, and connection status are displayed correctly.

Settings → Integrations — Shopify Connection

Shopify

Connected

Manage

Shop: your-store.myshopify.com

Plan: Shopify Plus

Products: 248 synced

Last sync: 2 minutes ago

Note Umbrella opens in its own browser tab, not inside the Shopify admin.

Disconnect or Reconnect

Disconnecting

Go to Dashboard → Settings → Integrations
Click Disconnect Shopify and confirm

Warning Disconnecting stops all webhook processing, widget rendering, and warranty sales. Existing policies remain active but new ones cannot be created.

Reconnecting

Go to Dashboard → Settings → Integrations
Click Connect Shopify and complete authorization
Re-enable your theme app embed and checkout extensions in Shopify admin
Trigger a manual product sync if needed

Troubleshooting

Problem	Solution
Widgets not appearing	Verify the theme app embed is enabled in the Shopify theme editor and the PDP Widget is on at Settings → Appearance
Orders not syncing	Check webhook subscriptions in Shopify admin → Settings → Notifications
Products not syncing	Trigger a manual reprocessing from the Umbrella dashboard
Checkout extensions missing	Go to Shopify admin → Settings → Checkout and verify extensions
Connection lost	Reconnect via Dashboard → Settings → Integrations

Shopify Theme Extension — Global App Embed and widget configuration
Shopify Checkout Extensions — Checkout line item and shipping protection
Shopify Product Sync — Webhook-driven data synchronization