Orders

View orders and their associated warranty policies

Orders

Dashboard → Orders

View every Shopify order synced to Umbrella, see which orders include warranty purchases, and drill into individual order details.


Orders List

A paginated, searchable, sortable table of all synced orders.

Each row shows the order number, customer, total, policy count, date, and a Review action.

  • Search by order number, customer name, or email
  • Sort by clicking any column header (default: newest first)
  • Pagination shows 25 orders per page (adjustable 10-100)
Note Orders sync automatically from Shopify. There is no manual import step.

Order Detail Page

Click Review on any order to open the detail view. Use previous/next arrows to step through orders.

Line Items

Every line item in the order, with product images, title, variant, quantity, and price.

Associated Policies

  • Policies purchased in this order — warranties the customer bought at checkout
  • Policies protecting this order — warranties purchased in a different order (post-purchase flow) that cover products in this order

Claims

Any claims filed against policies associated with this order.

Shipping Protection

If a shipping protection policy was purchased, the detail page shows enhanced fulfillment data including origin location and tracking information.

Fulfillment Info

Tracking numbers and fulfillment status for each shipment. Enriched with origin location data when shipping protection is active.


  • Products — view product details and warranty eligibility
  • Policies — manage individual warranty policy instances
  • Post-Purchase Offers — how customers add warranties after checkout

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