Creating an Extended Warranty

Extended warranties are paid protection plans that customers purchase at checkout or post-purchase. They cover product issues that occur after the manufacturer’s warranty expires.

When to Use Extended Warranty

• You sell physical products with a manufacturer warranty window
• You want to offer paid protection beyond the factory coverage
• You want to generate recurring revenue from warranty attach rates

Extended Warranty Configuration

After selecting Extended Warranty as the plan type, configure these settings:

Coverage Terms

Add one or more coverage tiers. Each tier has:

• Duration — Coverage length in months (e.g., 12, 24, 36)
• Price — Flat dollar amount or percentage of product price
• Deductible — Optional per-claim or per-policy deductible amount

Coverage Options

Toggle which incident types are covered:

• Manufacturer Defect (default: on)
• Accidental Damage (default: on)
• Wear and Tear (default: off)
• Spill or Stain (default: off)
• Lost or Stolen (default: off)

Product Eligibility

Define which products qualify:

• All products
• Specific collections
• Individual products
• Tag-based rules

How Extended Warranty Appears to Customers

When a customer visits a product page, the warranty widget displays your coverage tiers as selectable options. The customer can choose a tier or decline coverage before adding the product to cart.

Saving Your Plan

Click Create Warranty in the title bar or at the bottom of the form. The system validates all fields, creates the plan, and generates a corresponding Shopify product.

Related

• Common Plan Settings — Plan name, SKU, status, logo, and description
• Coverage Terms — Configure duration and pricing for each warranty tier
• Coverage Options — Enable or disable specific coverage types
• Product Eligibility — Define which products qualify for this warranty
• Editing Warranties — Manage existing warranty plans