在销售点自动采集 OEM 注册信息，让客户通过序列号自助注册，并在单一门户中统一管理出厂保修与延伸保障。
无论客户是直接购买、通过您的电商商店购买，还是从第三方零售商购买，其产品都能自动注册或通过单次序列号查询完成注册。
批量生成序列号、导入现有数据库，或连接您的 ERP。每个序列号都是解锁注册、激活保单和处理理赔的密钥。
定义理赔解决方式：自动批准简单案例、路由至供应商、AI 标记欺诈，或触发维修工作流。然后一键通过商店积分、退款或重新发货完成处理。
设置已批准的零售商、自动化注册和理赔流程，或保留人工审批——完全由您决定。
维护授权零售商白名单。只有来自已批准卖家的注册才会被自动接受。
为已验证渠道的注册选择自动批准，或对标记的条目要求人工审核。
为简单案例配置自动理赔批准，并将复杂理赔路由至您的审核队列。
将出厂保修与延伸保障相结合，为客户提供无缝、无空档的保护体验。客户看到的是统一的时间线；您从延伸部分获取收益。
关于设置和管理 OEM 保修注册的常见问题。
客户访问您的品牌化注册门户，输入产品附带的序列号（印在卡片、贴纸或产品本身上）。系统验证序列号、激活 OEM 保障，并可选地提供延伸保障方案供购买。
可以。您可以通过 CSV 上传批量导入序列号，也可以通过 API 直接连接。现有的序列号数据库、ERP 导出记录和制造商档案均可导入。每个序列号将与产品、保障条款和注册状态进行映射。
通过您关联的电商商店购买的产品将在结账时自动注册，无需客户操作。如果启用了序列号验证，序列号将被匹配并关联至订单。客户将收到包含其保障详情的确认通知。
当客户同时拥有 OEM 和延伸保障时，系统将呈现统一的时间线。OEM 期内的理赔路由至制造商；延伸期内的理赔由您的保障计划处理。客户获得无缝保障体验：从同一门户提交理赔，系统自动进行路由。
可以。使用 OEM 模块的零售商可以接受客户的出厂保修理赔，并自动转发给相应制造商。系统根据产品和序列号识别供应商，并将理赔及所有相关文件一并路由转发。
当然可以。您可以维护已批准零售商的白名单。来自已批准零售商的注册将自动处理，而来自未知来源的注册可标记为人工审核。您还可以控制是否要求序列号，以及对每个渠道适用哪些自动化规则。
为各类企业提供保修和保障计划支持
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
了解为什么领先电商品牌信任 Umbrella 来驱动其保修计划。
I rarely leave app reviews, but this one has been such a game changer. … We can now fully customize warranties for each product or collection and manage claims internally.
The best warranty app by far. Great support team.
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. … It has actually turned into a solid revenue stream for us.
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
The product is very clean and easy to use. Best of all is their customer support. It is top tier!
Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Innovative and cool idea. Works really well and feels incredibly polished.
REST API 
MCP 
加入 500 多家使用 Umbrella 销售、管理和优化保修计划的品牌。立即免费开始。
无需信用卡。提供免费计划。
