Umbrella 最新动态
功能更新、改进及平台增强——持续发布,让您的保障计划始终领先。
May 2026
最新
Advanced Customer Tag Targeting
Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.
Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.
A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.
Umbrella AI on Every Plan
Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.
Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.
Smarter Widget Display
Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.
Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.
Performance Across the Board
Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.
Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.
Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.
May 2026
Sales Reports & Analytics
See total warranty revenue, policies sold, and claim rates in clear visual metric cards — no spreadsheet required.
Understand how your program performs over time with dedicated charts for revenue trends, policy volume, and profitability.
Download your full sales report in one click — perfect for sharing with your team or running your own analysis.
Advanced Fraud Detection
Automatically check whether a claim photo has been published elsewhere online — catching recycled evidence before you approve anything.
Detect when the same image is submitted across multiple claims, even after it's been resized, cropped, or re-exported.
Verify when and where a photo was actually taken to surface inconsistencies that point to fraudulent submissions.
Customer Policy Portal
Give customers a branded page on your Shopify store where they can view all their active protection policies in one place.
Customers can open any policy to see their coverage terms, status, and expiry — without leaving your store.
A one-click "File a Claim" button on every policy takes customers straight to the claims form — cutting friction and support tickets.
Saved Table Filters
Set up your warranties, claims, or orders exactly how you like them, save that filter set, and recall it instantly — every time.
Jump between saved filter configurations on any table without rebuilding your filters from scratch.
Widget Template Gallery
Browse and activate designs for every widget placement — product page, cart, checkout, and order status — with a live preview.
Made a change you want to undo? Restore any template to its original built-in design instantly, without losing other settings.
Fresh out-of-the-box designs for cart, shipping protection, info modal, and post-purchase placements — ready to activate with one click.
Customer Visibility Controls
Use Shopify customer tags to control who sees warranty offers — ideal for wholesale accounts, VIPs, or customers who already have coverage.
Build simple tag rules to show or suppress protection widgets for any segment of your customer base.
Smarter Claims & Notifications
Choose which email address claim update notifications come from — keeping every customer touchpoint fully on-brand.
The claims table now handles thousands of records with server-side pagination — load times stay fast no matter how much volume you carry.
2026 年 3 月
批量保修导入
一次性批量导入数千条 OEM 或制造商保修记录——只需上传 CSV 文件即可完成。
通过实时状态更新,清晰了解每批次导入的当前进度。
Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.
序列号生成
根据您自定义的命名模板自动生成序列号,并即时预览生成结果,确保完全符合预期。
通过每个保修方案上完全可自定义的代码前缀,匹配您现有的产品命名规范。
Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.
灵活计费
按实际使用量付费——随业务量弹性扩展的计费方式,当超出方案配额时有清晰的超额定价。
随业务灵活调整的定价体系。方案可根据合同类型和业务量自动调整。
更智能的理赔
在处理理赔之前,通过您的 Shopify 商店自动收取免赔额——无需手动开票。
已购买保障的客户不会再看到重复的保修推荐——保持体验简洁、精准。
全球化就绪插件
客户始终能看到其熟悉语言的内容——即使翻译缺失,也会优雅地降级回退。
每一个客户触点——从产品页到结账——都使用客户的语言进行沟通。
Streamlined Warranty Editor
The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.
A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.
Under the Hood
Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.
The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.
2026 年 2 月
智能资格规则
通过简单的可视化规则构建器设置哪些产品符合保修资格,匹配的产品将实时更新。
超越系列和价格范围的限制。现在可将保修精准定向到特定产品类型,实现更精细的管控。
自定义计费方案
创建专属您业务的订阅方案——完全灵活地设置定价、功能和限制。
在一个中央位置管理所有方案——随业务发展创建、编辑和移除方案。
更广泛的 Shopify 主题支持
在 Dawn、Impulse、Flex、Empire、Allure 等众多 Shopify 主题上开箱即用,无需任何设置。
销售产品套装的商店现在可获得套装中每件商品的完整保修保障。
多语言插件
客户看到的每个插件——保障选择器、保障详情、信息弹窗——现在都使用客户的语言。
"2 年保障"等方案时长将以客户偏好的语言正确显示。
更便捷的邮件设置
通过引导式设置流程和更清晰的每步说明,自定义邮件域名的设置现在更加简便。
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
Warranty Duplication & Export
Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.
Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.
Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.
Better Onboarding
A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.
Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.
A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.
Widget Customization
Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.
Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.
Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.
Under the Hood
Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.
Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.
Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.
2026 年 1 月
运输保障
让客户在结账时一键添加运输保障,为每一次发货提供安心保障。
使用您的品牌标识、横幅图片和保障说明自定义结账体验。
客户在选择加入前可查看具体的保障内容,有效建立信任并提升转化率。
客户和您的团队可通过可视化时间线追踪每个包裹从取件到送达的全程状态。
更快的理赔处理
即时处理理赔——直接在仪表盘中发起退款,无需切换到其他应用。
在几秒内为已批准的理赔创建换货订单,让客户满意而归、再次光临。
店内保障(Shopify POS)
您的零售团队可以直接在收银台销售保修方案——同等保障,同等体验,面对面完成。
即时查询客户已有的保障保单,在柜台为其提供帮助。
直接在 POS 系统处理保修理赔——无需让客户访问网站。
购后收入
结账时未添加保障?客户在完成购买后立即收到个性化保修推荐。
客户可在订单确认页直接查看其保障状态——强化价值感知,减少客服咨询。
您的商店名称、标志和自定义域名将出现在每个购后触点上。
产品注册
让客户直接在您的商店完成产品注册——扩充客户数据库,同时激活保修保障。
2025 年 12 月
运输保障预览
在结账时早期体验运输保障——为 1 月完整版发布奠定基础。
系统现在能智能区分实物产品和数字产品,确保运输保障仅在有意义时显示。
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
改进的 Shopify 兼容性
底层改进,打造更可靠、更流畅的保修体验,适用于所有 Shopify 结账流程。
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
更多语言支持
客户现在可以看到完全翻译为其偏好语言的订单状态更新——包括取消通知。
对所有支持语言的翻译进行了改进和扩充,提供更完善的国际化体验。
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
准备好将保修转化为收入了吗?
加入 2,500 多家使用 Umbrella 销售、管理和优化保修计划的品牌。立即免费开始。
无需信用卡。提供免费计划。

