Novità in Umbrella
Aggiornamenti delle funzionalità, miglioramenti e potenziamenti della piattaforma — rilasciati continuamente affinché i Suoi programmi di protezione rimangano all'avanguardia.
August 2026
Più Recente
Win-Back Campaigns
Launch targeted win-back email campaigns that surface tailored protection offers to customers whose coverage has expired or who never opted in.
Upload any list of past customers as a CSV — Umbrella figures out who's eligible and queues the right offer for each one.
See exactly how each email will look, and fire off a test send to your own inbox before you send to real customers.
Fraud Guard for Shopify Checkout
A new Shopify checkout function evaluates risk signals in real time and prevents flagged orders from ever reaching your fulfillment queue.
Set your own thresholds — cart values, mismatched addresses, high-risk regions — and Fraud Guard enforces them at the checkout layer.
Fraud Guard runs as a first-class Shopify extension, so it works seamlessly across every checkout flow and theme.
Notes on Policies & Claims
Leave internal notes on any policy or claim so your team stays aligned without hunting through spreadsheets or Slack threads.
Every note is stamped with the author's name and time — perfect for audit trails and cross-team handoffs.
Update or remove your own notes at any time, with permissioned controls that keep everyone else's work protected.
Historical Order Import
Pull historical Shopify orders into Umbrella to retroactively enroll them in warranty and shipping protection programs — no customer left behind.
Large imports run in the background with live progress updates, so onboarding an established catalog is one click and done.
Product Coverage Insights
A new coverage card on every product page shows exactly which warranties cover it, so you can answer merchandising questions instantly.
Scan your entire catalog for coverage status with a compact summary column — no more clicking into each product to check.
Invoice Management Tools
When a Shopify billing charge fails, retry it directly from the invoice — no support ticket, no back-and-forth.
Cancel or void invoices with a single confirmation, giving you full control over billing corrections.
The invoice history now surfaces status and merchant context clearly, so you spot problems before customers do.
Widget Polish
Widgets now understand Shopify's bundle products and offer accurate coverage on every component — no more missed eligibility on bundled SKUs.
Prices in every widget now render with the correct locale, symbol, and decimal formatting — clean and unmistakable no matter where the shopper is.
Umbrella now picks the right warranty tier automatically as the customer changes variant or cart total, keeping the offer accurate in real time.
July 2026
Embed Form Customization
A new visual editor lets you customize the look of every embedded form — claims, registration, policies, and post-purchase — without touching code.
Override any label or message on any embed form per language, so the wording matches your brand voice exactly — no translator required.
Format embed form descriptions with bold, italics, links, and lists — guide customers through every step with clear, formatted copy.
Checkout-Time Protection Upsell
When a customer clicks Checkout without choosing protection, a clean modal pops up with one final chance to add coverage — boosting attach rates.
Only show whole-cart and shipping protection when the cart total falls within minimum and maximum thresholds you set — perfect for high-value upsells.
When a customer returns from checkout to the cart, protection widgets auto-hide so they don't see a stale offer.
Native Shopify Checkout Blocks
Whole-cart and shipping protection now run as native Shopify checkout extension blocks — fully integrated with the official checkout UI.
Because it's a native extension, the checkout block renders the same no matter what theme your store uses.
New Liquid PDP Widget
A new Liquid-rendered version of the product-page widget shows up the moment the page loads — no waiting for JavaScript to spin up.
When the Liquid widget is present, the JS widget steps out of the way automatically — no double-rendering, no flicker.
Built-in classes and data attributes make it easy for theme developers to restyle the widget without touching core behavior.
Post-Purchase Form Power-Ups
Customers can find their orders with just an email address — no need to dig up an order number from another tab or app.
Customers can choose how many units of a product to protect when filling out the post-purchase form — perfect for multi-item orders.
When a single warranty covers all eligible products, customers see a clear alert with a direct register-here link to skip straight to coverage.
Smarter Registration & Eligibility Rules
Toggle on "all warranties require registration" at the organization level — keeping every customer activated without per-warranty setup.
Optional per-warranty toggle to require customers upload proof of purchase before registering — cutting fraud at the front door.
Set minimum and maximum cart totals for whole-cart and shipping protection so they only appear when they make sense.
Eligibility checks now skip inactive warranties — keeping retired plans out of customer view immediately.
Richer Policy Experience
Policies whose coverage starts in the future are now shown as "Upcoming" instead of "Active" — giving customers a clearer view of when coverage kicks in.
Every policy now displays purchase, start, and expiration dates together with a clean tooltip — no ambiguity about what's covered when.
Policy purchase confirmation emails now include a direct link to the customer's order details — fewer support tickets, faster self-service.
Plans with lifetime coverage now display simply as "Lifetime Coverage" — no awkward "1 Lifetime" wording.
Billing Plan Refresh
A streamlined banner walks merchants through resubscribing or confirming pay-as-you-grow overage charges — keeping subscriptions current without surprises.
Free-plan merchants can opt into usage-based overage charges, so coverage continues seamlessly past free-tier limits.
Admin views now surface merchant names on the invoices table and let admin users open any invoice across organizations.
June 2026
Whole-Cart Protection
Offer a single protection plan that covers every item in the customer's cart — no need to pick and choose product by product.
A purpose-built whole-cart widget sits right next to the checkout button, surfacing your cart-wide plan exactly where customers are deciding.
Customers can open a clean modal to review what's covered before opting in — building confidence and lifting conversion.
Smarter Claims Resolution
Issue a replacement using any product in your catalog — search your full store directly from the claims modal.
Find replacement products instantly with a fast, type-as-you-go search that scans your entire inventory.
When a policy is tied to a serial number, customers are asked to confirm it before the claim can proceed — preventing mismatched claims.
Serial Number Management
Quickly add individual serial numbers to any warranty from the dashboard — perfect for one-off coverage or post-purchase activation.
Made a typo or need to update a record? Edit any serial number in a focused dialog without leaving the table.
A new sidebar shortcut takes you straight to the Add Serial Number flow — saving clicks on a daily task.
Sales Reports by Warranty Type
Split your sales reports by warranty, shipping protection, and whole-cart protection — see exactly which programs drive your revenue.
Every chart — trend, volume, profitability, and claims breakdown — uses consistent colors per warranty type, so insights jump out instantly.
Toggle between combined and per-type views with a single click — drill into one plan family or zoom out to the full picture.
Aggregated Order Confirmation Emails
When a customer buys multiple protected products, they now receive a single consolidated confirmation email — keeping inboxes tidy and on-brand.
Every protection plan from the order is summarized in one clean email — customers can see exactly what they're covered for at a glance.
Shopify Admin Draft Orders
Build draft orders for B2B, custom quotes, or invoiced sales — and attach warranty protection right inside the Shopify order editor.
A dedicated 'Add Protection' block in the draft order editor lets your team apply warranty plans without ever leaving Shopify admin.
Localized Customer Experience
Policy status labels — active, pending, expired — now appear in your customer's chosen language on every policy page.
Term durations like "2-Year Coverage" or "Lifetime Protection" are now translated alongside everything else customers see.
Improved Spanish business terms across policies and claims — including "reclamos" and other industry-correct phrasing.
Speed & Polish
Widget data is slimmed before sending and cached for 30 minutes — customers now see protection options near-instantly on every page.
Only the templates relevant to each placement are sent to the browser — keeping bundle sizes small and pages snappy.
Escape-key and outside-click behavior on protection modals are refined so customers never get caught between layers.
May 2026
Advanced Customer Tag Targeting
Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.
Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.
A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.
Umbrella AI on Every Plan
Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.
Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.
Smarter Widget Display
Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.
Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.
Performance Across the Board
Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.
Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.
Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.
Marzo 2026
Importazione Garanzie in Blocco
Carichi migliaia di garanzie OEM o del produttore in una sola volta — basta caricare un CSV e il gioco è fatto.
Monitori esattamente lo stato della Sua importazione con aggiornamenti in tempo reale durante l'elaborazione di ogni batch.
Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.
Generazione Numeri Seriali
Crei numeri seriali automaticamente dai Suoi modelli di denominazione personalizzati, con anteprima immediata così da sapere esattamente cosa otterrà.
Adatti le convenzioni di denominazione dei Suoi prodotti esistenti con prefissi codice completamente personalizzabili su ogni offerta di garanzia.
Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.
Fatturazione Flessibile
Paghi solo ciò che utilizza — fatturazione che scala con il Suo volume, con prezzi per eccedenza chiari quando supera il Suo piano.
Prezzi che si adattano alla Sua attività. I piani si aggiustano automaticamente in base al tipo di contratto e al volume.
Sinistri più Intelligenti
Addebiti le franchigie tramite il Suo negozio Shopify prima che un sinistro venga elaborato — nessuna fatturazione manuale necessaria.
I clienti che hanno già una copertura non vedranno offerte di garanzia duplicate — mantenendo l'esperienza pulita e pertinente.
Widget Pronti per il Mercato Globale
I Suoi clienti vedono sempre i contenuti in una lingua che capiscono — se manca una traduzione, il sistema ricade agevolmente su un'alternativa.
Ogni punto di contatto con il cliente — dalle pagine prodotto al checkout — parla la lingua del Suo cliente.
Streamlined Warranty Editor
The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.
A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.
Under the Hood
Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.
The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.
Febbraio 2026
Regole di Idoneità Intelligenti
Configuri quali prodotti si qualificano per le garanzie con un semplice strumento point-and-click — i prodotti corrispondenti si aggiornano in tempo reale.
Vada oltre le collezioni e le fasce di prezzo. Ora può indirizzare le garanzie a tipi di prodotto specifici per un controllo preciso.
Piani di Fatturazione Personalizzati
Crei piani di abbonamento su misura per la Sua attività — imposti i Suoi prezzi, funzionalità e limiti con piena flessibilità.
Gestisca tutti i Suoi piani da un unico posto centralizzato — crei, modifichi e rimuova piani man mano che la Sua attività evolve.
Supporto Esteso per Temi Shopify
Funziona perfettamente out of the box su Dawn, Impulse, Flex, Empire, Allure e molti altri temi Shopify.
I negozi che vendono bundle di prodotti ottengono ora una copertura garanzia completa su ogni articolo del bundle.
Widget Multi-Lingua
Ogni widget che i Suoi clienti vedono — selettori di protezione, dettagli della copertura, popup informativi — ora parla la loro lingua.
Le durate dei piani come "Protezione 2 Anni" vengono visualizzate correttamente nella lingua preferita del cliente.
Configurazione Email Semplificata
La configurazione del Suo dominio email personalizzato è ora più semplice grazie a una configurazione guidata e istruzioni più chiare ad ogni passaggio.
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
Warranty Duplication & Export
Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.
Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.
Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.
Better Onboarding
A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.
Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.
A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.
Widget Customization
Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.
Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.
Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.
Under the Hood
Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.
Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.
Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.
Gennaio 2026
Protezione Spedizione
Offra ai Suoi clienti tranquillità con la protezione spedizione che possono aggiungere direttamente al checkout — un clic, fatto.
Personalizzi l'esperienza di checkout con il Suo branding, immagini banner e descrizioni della copertura.
I clienti possono vedere esattamente cosa è coperto prima di aderire — creando fiducia e aumentando le conversioni.
Clienti e il Suo team possono seguire ogni pacco con una cronologia visiva dal ritiro alla consegna.
Risoluzione Sinistri più Rapida
Risolva i sinistri istantaneamente — emetta rimborsi direttamente dalla Sua dashboard senza passare a un'altra app.
Crei ordini di sostituzione per i sinistri approvati in pochi secondi, mantenendo i clienti soddisfatti e fidelizzati.
Protezione In-Store (Shopify POS)
Il Suo team di vendita al dettaglio può aggiungere piani di garanzia direttamente alla cassa — stessa protezione, stessa esperienza, di persona.
Trovi istantaneamente le polizze di protezione esistenti di un cliente per assisterlo allo sportello.
Gestisca i sinistri di garanzia direttamente dal POS — senza dover inviare i clienti a un sito web.
Ricavi Post-Acquisto
Non ha aggiunto protezione al checkout? I clienti vedono un'offerta di garanzia personalizzata subito dopo l'acquisto.
I clienti vedono il loro stato di copertura direttamente sulla pagina di conferma dell'ordine — rafforzando il valore e riducendo i ticket di supporto.
Il nome del Suo negozio, il logo e il dominio personalizzato compaiono su ogni punto di contatto post-acquisto.
Registrazione Prodotto
Consenta ai clienti di registrare il loro acquisto direttamente sul Suo negozio — costruendo il Suo database clienti e attivando la copertura garanzia.
Dicembre 2025
Anteprima Protezione Spedizione
Accesso anticipato alla protezione spedizione al checkout — la base per il lancio completo di gennaio.
Il sistema ora distingue in modo intelligente tra prodotti fisici e digitali, così la protezione spedizione appare solo quando ha senso.
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
Compatibilità Shopify Migliorata
Miglioramenti sotto al cofano per un'esperienza di garanzia più affidabile e fluida su tutti i flussi di checkout Shopify.
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
Più Lingue
I clienti vedono ora gli aggiornamenti sullo stato dell'ordine — incluse le cancellazioni — completamente tradotti nella loro lingua preferita.
Traduzioni migliorate ed estese in tutte le lingue supportate per un'esperienza internazionale più rifinita.
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
Pronto a trasformare le garanzie in ricavi?
Unisciti a oltre 500 brand che usano Umbrella per vendere, gestire e ottimizzare i loro programmi di garanzia. Inizia gratis oggi.
Nessuna carta di credito richiesta. Piano gratuito disponibile.
