Les nouveautés d’Umbrella
Mises à jour des fonctionnalités, améliorations et évolutions de la plateforme — publiées en continu pour que vos programmes de protection restent à la pointe.
June 2026
Dernière version
Whole-Cart Protection
Offer a single protection plan that covers every item in the customer's cart — no need to pick and choose product by product.
A purpose-built whole-cart widget sits right next to the checkout button, surfacing your cart-wide plan exactly where customers are deciding.
Customers can open a clean modal to review what's covered before opting in — building confidence and lifting conversion.
Smarter Claims Resolution
Issue a replacement using any product in your catalog — search your full store directly from the claims modal.
Find replacement products instantly with a fast, type-as-you-go search that scans your entire inventory.
When a policy is tied to a serial number, customers are asked to confirm it before the claim can proceed — preventing mismatched claims.
Serial Number Management
Quickly add individual serial numbers to any warranty from the dashboard — perfect for one-off coverage or post-purchase activation.
Made a typo or need to update a record? Edit any serial number in a focused dialog without leaving the table.
A new sidebar shortcut takes you straight to the Add Serial Number flow — saving clicks on a daily task.
Sales Reports by Warranty Type
Split your sales reports by warranty, shipping protection, and whole-cart protection — see exactly which programs drive your revenue.
Every chart — trend, volume, profitability, and claims breakdown — uses consistent colors per warranty type, so insights jump out instantly.
Toggle between combined and per-type views with a single click — drill into one plan family or zoom out to the full picture.
Aggregated Order Confirmation Emails
When a customer buys multiple protected products, they now receive a single consolidated confirmation email — keeping inboxes tidy and on-brand.
Every protection plan from the order is summarized in one clean email — customers can see exactly what they're covered for at a glance.
Shopify Admin Draft Orders
Build draft orders for B2B, custom quotes, or invoiced sales — and attach warranty protection right inside the Shopify order editor.
A dedicated 'Add Protection' block in the draft order editor lets your team apply warranty plans without ever leaving Shopify admin.
Localized Customer Experience
Policy status labels — active, pending, expired — now appear in your customer's chosen language on every policy page.
Term durations like "2-Year Coverage" or "Lifetime Protection" are now translated alongside everything else customers see.
Improved Spanish business terms across policies and claims — including "reclamos" and other industry-correct phrasing.
Speed & Polish
Widget data is slimmed before sending and cached for 30 minutes — customers now see protection options near-instantly on every page.
Only the templates relevant to each placement are sent to the browser — keeping bundle sizes small and pages snappy.
Escape-key and outside-click behavior on protection modals are refined so customers never get caught between layers.
May 2026
Advanced Customer Tag Targeting
Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.
Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.
A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.
Umbrella AI on Every Plan
Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.
Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.
Smarter Widget Display
Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.
Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.
Performance Across the Board
Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.
Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.
Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.
Mars 2026
Importation de garanties en masse
Intégrez des milliers de garanties OEM ou fabricant en une seule opération — importez simplement un fichier CSV et c’est parti.
Suivez l’avancement exact de votre importation grâce à des mises à jour de statut en temps réel à chaque traitement de lot.
Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.
Génération de numéros de série
Générez automatiquement des numéros de série à partir de vos propres modèles de dénomination, avec un aperçu instantané pour savoir exactement ce que vous obtiendrez.
Adaptez vos conventions de dénomination de produits existantes grâce à des préfixes de code entièrement personnalisables sur chaque offre de garantie.
Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.
Facturation flexible
Ne payez que ce que vous utilisez — une facturation qui évolue avec votre volume, avec une tarification des dépassements claire lorsque vous outrepassez votre formule.
Une tarification qui s’adapte à votre activité. Les formules s’ajustent automatiquement selon votre type de contrat et votre volume.
Réclamations plus intelligentes
Prélevez les franchises via votre boutique Shopify avant le traitement d’une réclamation — aucune facturation manuelle nécessaire.
Les clients qui disposent déjà d’une couverture ne verront pas d’offres de garantie en double — pour une expérience nette et pertinente.
Widgets prêts pour l’international
Vos clients voient toujours le contenu dans une langue qu’ils comprennent — si une traduction est manquante, un repli s’effectue automatiquement.
Chaque point de contact client — des pages produits au paiement — s’exprime dans la langue de votre client.
Streamlined Warranty Editor
The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.
A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.
Under the Hood
Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.
The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.
Février 2026
Règles d’éligibilité intelligentes
Configurez les produits éligibles aux garanties avec un créateur visuel par pointer-cliquer — les produits correspondants se mettent à jour en temps réel.
Dépassez les collections et les plages de prix. Ciblez désormais les garanties sur des types de produits spécifiques pour un contrôle précis.
Formules de facturation personnalisées
Créez des formules d’abonnement adaptées à votre activité — définissez vos propres tarifs, fonctionnalités et limites en toute liberté.
Gérez toutes vos formules depuis un espace centralisé — créez, modifiez et supprimez des formules à mesure que votre activité évolue.
Compatibilité élargie avec les thèmes Shopify
Fonctionne parfaitement dès le départ avec Dawn, Impulse, Flex, Empire, Allure et de nombreux autres thèmes Shopify.
Les boutiques qui vendent des lots de produits bénéficient désormais d’une couverture de garantie complète sur chaque article du lot.
Widgets multilingues
Chaque widget visible par vos clients — sélecteurs de protection, détails de couverture, fenêtres d’information — s’exprime désormais dans leur langue.
Les durées de formule telles que « Protection 2 ans » s’affichent correctement dans la langue préférée de votre client.
Configuration e-mail simplifiée
La configuration de votre domaine e-mail personnalisé est désormais plus simple grâce à une configuration guidée et des instructions plus claires à chaque étape.
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
Warranty Duplication & Export
Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.
Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.
Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.
Better Onboarding
A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.
Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.
A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.
Widget Customization
Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.
Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.
Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.
Under the Hood
Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.
Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.
Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.
Janvier 2026
Protection d’expédition
Offrez à vos clients la tranquillité d’esprit avec une protection d’expédition ajoutée directement au moment du paiement — un clic, c’est fait.
Personnalisez l’expérience de paiement avec votre propre image de marque, vos bannières et vos descriptions de couverture.
Les clients peuvent consulter exactement ce qui est couvert avant d’adhérer — renforçant la confiance et améliorant la conversion.
Les clients et votre équipe peuvent suivre chaque colis grâce à une chronologie visuelle, de la prise en charge à la livraison.
Résolution des réclamations accélérée
Résolvez les réclamations instantanément — émettez des remboursements directement depuis votre dashboard sans changer d’application.
Créez des commandes de remplacement pour les réclamations approuvées en quelques secondes, fidélisant ainsi vos clients.
Protection en magasin (Shopify POS)
Votre équipe en magasin peut ajouter des formules de garantie directement à la caisse — même protection, même expérience, en personne.
Retrouvez instantanément les polices de protection existantes d’un client pour l’assister au comptoir.
Traitez les réclamations de garantie directement depuis le POS — inutile de rediriger les clients vers un site web.
Revenus après achat
Protection non ajoutée lors du paiement ? Les clients voient une offre de garantie personnalisée juste après l’achat.
Les clients voient le statut de leur couverture directement sur la page de confirmation de commande — renforçant la valeur perçue et réduisant les tickets de support.
Le nom, le logo et le domaine personnalisé de votre boutique apparaissent sur chaque point de contact après l’achat.
Enregistrement des produits
Permettez aux clients d’enregistrer leur achat directement sur votre boutique — enrichissant votre base de données clients et activant la couverture de garantie.
Décembre 2025
Aperçu de la protection d’expédition
Accès anticipé à la protection d’expédition au moment du paiement — la base pour le lancement complet en janvier.
Le système distingue désormais intelligemment les produits physiques et numériques, afin que la protection d’expédition n’apparaisse que lorsque c’est pertinent.
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
Compatibilité Shopify améliorée
Améliorations en coulisses pour une expérience de garantie plus fiable et fluide dans tous les flux de paiement Shopify.
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
Plus de langues
Les clients voient désormais les mises à jour de statut de commande — y compris les annulations — entièrement traduites dans leur langue préférée.
Traductions améliorées et étendues dans toutes les langues prises en charge pour une expérience internationale plus soignée.
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
Pret a transformer vos garanties en revenus ?
Rejoignez plus de 2 500 marques qui utilisent Umbrella pour vendre, gerer et optimiser leurs programmes de garantie. Commencez gratuitement des aujourd'hui.
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