What's New in Umbrella
Feature updates, improvements, and platform enhancements — shipped continuously so your protection programs stay ahead.
June 2026
Latest
Whole-Cart Protection
Offer a single protection plan that covers every item in the customer's cart — no need to pick and choose product by product.
A purpose-built whole-cart widget sits right next to the checkout button, surfacing your cart-wide plan exactly where customers are deciding.
Customers can open a clean modal to review what's covered before opting in — building confidence and lifting conversion.
Smarter Claims Resolution
Issue a replacement using any product in your catalog — search your full store directly from the claims modal.
Find replacement products instantly with a fast, type-as-you-go search that scans your entire inventory.
When a policy is tied to a serial number, customers are asked to confirm it before the claim can proceed — preventing mismatched claims.
Serial Number Management
Quickly add individual serial numbers to any warranty from the dashboard — perfect for one-off coverage or post-purchase activation.
Made a typo or need to update a record? Edit any serial number in a focused dialog without leaving the table.
A new sidebar shortcut takes you straight to the Add Serial Number flow — saving clicks on a daily task.
Sales Reports by Warranty Type
Split your sales reports by warranty, shipping protection, and whole-cart protection — see exactly which programs drive your revenue.
Every chart — trend, volume, profitability, and claims breakdown — uses consistent colors per warranty type, so insights jump out instantly.
Toggle between combined and per-type views with a single click — drill into one plan family or zoom out to the full picture.
Aggregated Order Confirmation Emails
When a customer buys multiple protected products, they now receive a single consolidated confirmation email — keeping inboxes tidy and on-brand.
Every protection plan from the order is summarized in one clean email — customers can see exactly what they're covered for at a glance.
Shopify Admin Draft Orders
Build draft orders for B2B, custom quotes, or invoiced sales — and attach warranty protection right inside the Shopify order editor.
A dedicated 'Add Protection' block in the draft order editor lets your team apply warranty plans without ever leaving Shopify admin.
Localized Customer Experience
Policy status labels — active, pending, expired — now appear in your customer's chosen language on every policy page.
Term durations like "2-Year Coverage" or "Lifetime Protection" are now translated alongside everything else customers see.
Improved Spanish business terms across policies and claims — including "reclamos" and other industry-correct phrasing.
Speed & Polish
Widget data is slimmed before sending and cached for 30 minutes — customers now see protection options near-instantly on every page.
Only the templates relevant to each placement are sent to the browser — keeping bundle sizes small and pages snappy.
Escape-key and outside-click behavior on protection modals are refined so customers never get caught between layers.
May 2026
Advanced Customer Tag Targeting
Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.
Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.
A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.
Umbrella AI on Every Plan
Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.
Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.
Smarter Widget Display
Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.
Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.
Performance Across the Board
Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.
Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.
Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.
April 2026
Bulk Warranty Management
Reclaim your catalog in seconds — select dozens or hundreds of warranties and remove them all in one sweep.
Narrow your view by plan type, status, or both — then check the ones you need and take action without scrolling through thousands of rows.
Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.
Smarter Product Eligibility
Wondering why a product didn't qualify? Click any ineligible item to reveal the exact reasons on the spot — no more guesswork.
Every eligible product now surfaces with a status badge and one-click links to your Shopify admin, live storefront, and product detail page.
Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.
Warranty Status Notifications
Stay in the loop automatically — receive an email the moment a warranty moves to a new status, including drafts awaiting review.
Decide exactly which status transitions trigger a notification from the settings panel — keep your inbox focused on what matters most.
Rich Warranty Descriptions
Hyperlinks, anchor tags, and rich formatting in your warranty descriptions now come through exactly as you wrote them — nothing gets stripped.
Every heading you add automatically gets a clean, slug-based ID — perfect for deep-linking customers straight to the section they need.
Dashboard Experience
A cleaner, tighter table layout with combined image-and-ID columns and centered controls — scan hundreds of warranties at a glance.
Search by SKU, barcode, or any variant attribute and jump straight to the product you need — no more endless scrolling.
Streamlined Warranty Editor
The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.
A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.
Under the Hood
Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.
The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.
March 2026
Bulk Warranty Import
Onboard thousands of OEM or manufacturer warranties at once — just upload a CSV and go.
See exactly where your import stands with real-time status updates as each batch processes.
Serial Number Generation
Create serial numbers automatically from your own naming templates, with instant preview so you know exactly what you'll get.
Match your existing product naming conventions with fully customizable code prefixes on every warranty offer.
Flexible Billing
Only pay for what you use — billing that scales with your volume, with clear overage pricing when you grow beyond your plan.
Pricing that flexes with your business. Plans automatically adjust based on your contract type and volume.
Smarter Claims
Charge deductibles through your Shopify store before a claim is processed — no manual invoicing needed.
Customers who already have coverage won't see duplicate warranty offers — keeping the experience clean and relevant.
Global-Ready Widgets
Your customers always see content in a language they understand — if a translation is missing, it falls back gracefully.
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
Warranty Duplication & Export
Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.
Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.
Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.
Better Onboarding
A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.
Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.
A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.
Widget Customization
Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.
Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.
Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.
Under the Hood
Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.
Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.
Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.
February 2026
Smart Eligibility Rules
Set up which products qualify for warranties with a simple point-and-click builder — see matching products update in real time.
Go beyond collections and price ranges. Now you can target warranties to specific product types for pinpoint control.
Color-coded badges show you exactly which products are covered and which aren't — no guessing.
See a clear, readable summary of your eligibility rules before you publish, so there are no surprises.
Custom Billing Plans
Create subscription plans tailored to your business — set your own pricing, features, and limits with full flexibility.
Manage all your plans from one central place — create, edit, and remove plans as your business evolves.
Broader Shopify Theme Support
Works beautifully out of the box on Dawn, Impulse, Flex, Empire, Allure, and many more Shopify themes.
Stores that sell product bundles now get full warranty coverage on every item in the bundle.
Selling in multiple languages? Umbrella now works perfectly on storefronts with localized URLs.
Multi-Language Widgets
Every widget your customers see — protection selectors, coverage details, info popups — now speaks their language.
Plan durations like "2-Year Protection" display correctly in your customer's preferred language.
Switch between languages in the preview to see exactly what your international customers will see.
Easier Email Setup
Setting up your custom email domain is now simpler with guided setup and clearer instructions at every step.
January 2026
Shipping Protection
Give your customers peace of mind with shipping protection they can add right at checkout — one click, done.
Customize the checkout experience with your own branding, banner images, and coverage descriptions.
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
Faster Claim Resolution
Resolve claims instantly — issue refunds right from your dashboard without switching to another app.
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
In-Store Protection (Shopify POS)
Your retail team can add warranty plans right at the register — same protection, same experience, in person.
Instantly find a customer's existing protection policies to help them at the counter.
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
Ready to turn warranties into revenue?
Join 2,500+ brands using Umbrella to sell, manage, and optimize their warranty programs. Start free today.
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