Introducing Winter Edition — 20 new features to grow your warranty revenue
Release Notes

What's New in Umbrella

Feature updates, improvements, and platform enhancements — shipped continuously so your protection programs stay ahead.

June 2026

Latest
Whole-Cart Protection

Whole-Cart Protection

Protect the entire cart in one click

Offer a single protection plan that covers every item in the customer's cart — no need to pick and choose product by product.

Dedicated cart widget

A purpose-built whole-cart widget sits right next to the checkout button, surfacing your cart-wide plan exactly where customers are deciding.

Modal coverage details

Customers can open a clean modal to review what's covered before opting in — building confidence and lifting conversion.

Smarter Claims Resolution

Smarter Claims Resolution

Replace with any product

Issue a replacement using any product in your catalog — search your full store directly from the claims modal.

Live catalog search

Find replacement products instantly with a fast, type-as-you-go search that scans your entire inventory.

Serial number verification at claim time

When a policy is tied to a serial number, customers are asked to confirm it before the claim can proceed — preventing mismatched claims.

Serial Number Management

Serial Number Management

Add serial numbers anytime

Quickly add individual serial numbers to any warranty from the dashboard — perfect for one-off coverage or post-purchase activation.

Edit existing serial numbers

Made a typo or need to update a record? Edit any serial number in a focused dialog without leaving the table.

Quick access in the sidebar

A new sidebar shortcut takes you straight to the Add Serial Number flow — saving clicks on a daily task.

Sales Reports by Warranty Type

Sales Reports by Warranty Type

Performance broken down by plan type

Split your sales reports by warranty, shipping protection, and whole-cart protection — see exactly which programs drive your revenue.

Color-coded charts across the board

Every chart — trend, volume, profitability, and claims breakdown — uses consistent colors per warranty type, so insights jump out instantly.

Quick view switcher

Toggle between combined and per-type views with a single click — drill into one plan family or zoom out to the full picture.

Aggregated Order Confirmation Emails

Aggregated Order Confirmation Emails

One email per order, not per policy

When a customer buys multiple protected products, they now receive a single consolidated confirmation email — keeping inboxes tidy and on-brand.

All policies, one place

Every protection plan from the order is summarized in one clean email — customers can see exactly what they're covered for at a glance.

Shopify Admin Draft Orders

Shopify Admin Draft Orders

Add protection from the Shopify admin

Build draft orders for B2B, custom quotes, or invoiced sales — and attach warranty protection right inside the Shopify order editor.

Native admin UI block

A dedicated 'Add Protection' block in the draft order editor lets your team apply warranty plans without ever leaving Shopify admin.

Localized Customer Experience

Localized Customer Experience

Translated policy statuses

Policy status labels — active, pending, expired — now appear in your customer's chosen language on every policy page.

Coverage terms in every language

Term durations like "2-Year Coverage" or "Lifetime Protection" are now translated alongside everything else customers see.

Refined Spanish translations

Improved Spanish business terms across policies and claims — including "reclamos" and other industry-correct phrasing.

Speed & Polish

Speed & Polish

Faster widget loads

Widget data is slimmed before sending and cached for 30 minutes — customers now see protection options near-instantly on every page.

Smarter template delivery

Only the templates relevant to each placement are sent to the browser — keeping bundle sizes small and pages snappy.

Smoother modal interactions

Escape-key and outside-click behavior on protection modals are refined so customers never get caught between layers.

May 2026

Advanced Customer Tag Targeting

Advanced Customer Tag Targeting

Whitelist & blacklist targeting modes

Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.

Per-warranty tag rule overrides

Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.

Show offers to logged-out visitors

A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.

Umbrella AI on Every Plan

Umbrella AI on Every Plan

AI fraud detection for all merchants

Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.

Introducing Umbrella AI

Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.

Smarter Widget Display

Smarter Widget Display

Scoped widget styles

Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.

Custom warranty titles

Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.

Performance Across the Board

Performance Across the Board

Faster dashboard with warranty caching

Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.

Optimized order page queries

Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.

Sort feedback on large tables

Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.

April 2026

Bulk Warranty Management

Bulk Warranty Management

Mass-delete warranties instantly

Reclaim your catalog in seconds — select dozens or hundreds of warranties and remove them all in one sweep.

Precision filtering & selection

Narrow your view by plan type, status, or both — then check the ones you need and take action without scrolling through thousands of rows.

Background batch processing

Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.

Smarter Product Eligibility

Smarter Product Eligibility

Instant ineligibility insights

Wondering why a product didn't qualify? Click any ineligible item to reveal the exact reasons on the spot — no more guesswork.

Richer eligibility previews

Every eligible product now surfaces with a status badge and one-click links to your Shopify admin, live storefront, and product detail page.

Lightning-fast eligibility engine

Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.

Warranty Status Notifications

Warranty Status Notifications

Real-time status alerts

Stay in the loop automatically — receive an email the moment a warranty moves to a new status, including drafts awaiting review.

Fully customizable triggers

Decide exactly which status transitions trigger a notification from the settings panel — keep your inbox focused on what matters most.

Rich Warranty Descriptions

Rich Warranty Descriptions

Full rich-text fidelity

Hyperlinks, anchor tags, and rich formatting in your warranty descriptions now come through exactly as you wrote them — nothing gets stripped.

Auto-linked headings

Every heading you add automatically gets a clean, slug-based ID — perfect for deep-linking customers straight to the section they need.

Dashboard Experience

Dashboard Experience

Redesigned warranty table

A cleaner, tighter table layout with combined image-and-ID columns and centered controls — scan hundreds of warranties at a glance.

Searchable product variants

Search by SKU, barcode, or any variant attribute and jump straight to the product you need — no more endless scrolling.

Streamlined Warranty Editor

Streamlined Warranty Editor

Instant save access

The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.

Refined creation wizard

A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.

Under the Hood

Under the Hood

Next-gen AI backbone

Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.

Expanded theme support

The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.

March 2026

Bulk Warranty Import

Bulk Warranty Import

Import warranties in bulk

Onboard thousands of OEM or manufacturer warranties at once — just upload a CSV and go.

Live import progress

See exactly where your import stands with real-time status updates as each batch processes.

Serial Number Generation

Serial Number Generation

Auto-generate serial numbers

Create serial numbers automatically from your own naming templates, with instant preview so you know exactly what you'll get.

Custom product codes

Match your existing product naming conventions with fully customizable code prefixes on every warranty offer.

Flexible Billing

Flexible Billing

Usage-based pricing

Only pay for what you use — billing that scales with your volume, with clear overage pricing when you grow beyond your plan.

Adaptive pricing tiers

Pricing that flexes with your business. Plans automatically adjust based on your contract type and volume.

Smarter Claims

Smarter Claims

Collect deductibles automatically

Charge deductibles through your Shopify store before a claim is processed — no manual invoicing needed.

Intelligent offer targeting

Customers who already have coverage won't see duplicate warranty offers — keeping the experience clean and relevant.

Global-Ready Widgets

Global-Ready Widgets

Seamless language fallbacks

Your customers always see content in a language they understand — if a translation is missing, it falls back gracefully.

Fully translated storefront experience

Every customer touchpoint — from product pages to checkout — speaks your customer's language.

Warranty Duplication & Export

Warranty Duplication & Export

Clone warranties instantly

Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.

Export to CSV in seconds

Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.

Smart re-import

Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.

Better Onboarding

Better Onboarding

Guided setup, start to finish

A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.

Instant claims page

Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.

Always know what's next

A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.

Widget Customization

Widget Customization

Page-specific styling

Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.

Pixel-perfect widget placement

Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.

Smart default selection

Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.

Under the Hood

Under the Hood

Blazing-fast tables

Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.

Flexible deductibles

Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.

Free to get started

Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.

February 2026

Smart Eligibility Rules

Smart Eligibility Rules

Visual rule builder

Set up which products qualify for warranties with a simple point-and-click builder — see matching products update in real time.

Target by product type

Go beyond collections and price ranges. Now you can target warranties to specific product types for pinpoint control.

Instant eligibility visibility

Color-coded badges show you exactly which products are covered and which aren't — no guessing.

Plain-language rule summaries

See a clear, readable summary of your eligibility rules before you publish, so there are no surprises.

Custom Billing Plans

Custom Billing Plans

Build your own plans

Create subscription plans tailored to your business — set your own pricing, features, and limits with full flexibility.

Billing management dashboard

Manage all your plans from one central place — create, edit, and remove plans as your business evolves.

Broader Shopify Theme Support

Broader Shopify Theme Support

More themes, zero setup

Works beautifully out of the box on Dawn, Impulse, Flex, Empire, Allure, and many more Shopify themes.

Product bundles supported

Stores that sell product bundles now get full warranty coverage on every item in the bundle.

International storefronts

Selling in multiple languages? Umbrella now works perfectly on storefronts with localized URLs.

Multi-Language Widgets

Multi-Language Widgets

Fully translated customer experience

Every widget your customers see — protection selectors, coverage details, info popups — now speaks their language.

Automatic warranty term translation

Plan durations like "2-Year Protection" display correctly in your customer's preferred language.

Preview before you publish

Switch between languages in the preview to see exactly what your international customers will see.

Easier Email Setup

Easier Email Setup

Faster domain verification

Setting up your custom email domain is now simpler with guided setup and clearer instructions at every step.

January 2026

Shipping Protection

Shipping Protection

Protect every shipment

Give your customers peace of mind with shipping protection they can add right at checkout — one click, done.

Your brand, your look

Customize the checkout experience with your own branding, banner images, and coverage descriptions.

Coverage details popup

Customers can review exactly what's covered before they opt in — building trust and boosting conversion.

Live shipment tracking

Customers and your team can follow every package with a visual timeline from pickup to delivery.

Shipment map

See where every package is on an interactive map — from your warehouse to the customer's doorstep.

Faster Claim Resolution

Faster Claim Resolution

One-click refunds

Resolve claims instantly — issue refunds right from your dashboard without switching to another app.

Instant replacements

Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.

Claims limits and deductibles

Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.

Automatic email updates

Your customers stay informed at every step — claim received, under review, approved, resolved.

File claims with evidence

Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.

In-Store Protection (Shopify POS)

In-Store Protection (Shopify POS)

Sell warranties in-store

Your retail team can add warranty plans right at the register — same protection, same experience, in person.

Look up any customer

Instantly find a customer's existing protection policies to help them at the counter.

Process claims on the spot

Handle warranty claims right from the POS — no need to send customers to a website.

Post-Purchase Revenue

Post-Purchase Revenue

Second chance to protect

Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.

Protection status on every order

Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.

Your brand everywhere

Your store name, logo, and custom domain appear on every post-purchase touchpoint.

Custom claim filing link

Send customers to your own branded claims page instead of a generic URL.

Product Registration

Product Registration

On-site registration forms

Let customers register their purchase right on your store — building your customer database and activating warranty coverage.

Automatic confirmation emails

Customers get instant confirmation when they register, so they know their product is covered.

Serial number verification

Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.

Automated Billing

Automated Billing

Pay-as-you-sell billing

Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.

Invoice history

Every invoice in one place — sortable, searchable, and always up to date.

Order & Policy Management

Order & Policy Management

Complete activity history

See everything that happened with any order, policy, or claim in a clear day-by-day timeline.

Faster navigation

Browse through orders and products with next/previous buttons — no more clicking back to the list.

Export policies to CSV

Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.

Draft order coverage

Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.

Shipment tracking links

Carrier tracking links appear right on order details, so your team always knows where a package is.

Built for Scale

Built for Scale

10x faster catalog sync

Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.

Live sync progress

Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.

Self-healing operations

If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.

Flash sale ready

High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.

Widget Design Tools

Widget Design Tools

Translate your custom designs

Every custom widget you've designed can now be translated into all supported languages.

Built-in design editor

Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.

Pixel-perfect control

Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.

December 2025

Shipping Protection Preview

Shipping Protection Preview

Checkout-ready shipping protection

Early access to shipping protection at checkout — the foundation for the full launch in January.

Digital product awareness

The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.

Improved Shopify Compatibility

Improved Shopify Compatibility

Smoother checkout experience

Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.

More Languages

More Languages

Order status in every language

Customers now see order status updates — including cancellations — fully translated in their preferred language.

Expanded language coverage

Improved and expanded translations across all supported languages for a more polished international experience.

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