When customers buy your products from Amazon, retail partners, or any third-party channel, they can register on your site for extended coverage and file claims directly with you.
Turn anonymous third-party sales into direct customer relationships with warranty registration.
Your customer purchases your product from Amazon, a retail chain, or any third-party channel where you don't control the checkout experience.
Packaging inserts, QR codes, or product documentation direct the customer to your branded registration portal powered by Umbrella.
The customer registers their product (activating OEM warranty) and is offered extended protection plans, a new revenue stream you didn't have before.
When something goes wrong, the customer files a claim through your branded portal. AI-powered claims processing handles the rest automatically.
Customers register products on a portal that looks and feels like your brand. Collect serial numbers, proof of purchase, and customer details automatically.
After registration, customers are presented with extended coverage options. Simple, transparent pricing drives high conversion rates.
Customers file claims from your branded portal. AI handles triage, validation, and resolution; most claims are processed in minutes.
Build a direct relationship with every customer, even those who bought from third parties. Collect emails, preferences, and purchase data for future marketing.
Monetize customers you never had access to before. Every third-party sale becomes an opportunity for protection revenue.
Stop losing customers to third-party retailers. Registration creates a direct connection for future marketing, support, and repeat purchases.
See which third-party retailers are driving the most registrations and protection sales. Make smarter distribution decisions.
Doesn't matter where the product was sold: Amazon, Walmart, independent retailers, or international distributors. Registration works for all channels.
Everything you need to know about getting started with Umbrella.
You drive registration through packaging inserts, QR codes on the product, product documentation, email campaigns, or social media. Umbrella provides you with a dedicated registration URL and QR codes you can use anywhere.
The registration form is customizable, but typically includes: name, email, product serial number or model, proof of purchase (receipt upload), and purchase date. You can add or remove fields based on your needs.
Yes. Umbrella automatically matches registered products to the appropriate protection plans based on product category, price, and your configured rules. Each product can have different plan options and pricing.
Absolutely. Third-party registration is an additional channel, not a replacement. Products sold through your own ecommerce store continue to get protection offers at checkout, while third-party buyers register separately. All data flows into the same dashboard.
Exactly the same as any other channel. Customers file claims through your branded portal, and Umbrella's AI-powered system handles triage, validation, and resolution. Claims are managed in the same unified dashboard regardless of where the product was originally purchased.
Powering warranty and protection programs for businesses of every kind
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
See why leading e-commerce brands trust Umbrella to power their warranty programs.
I rarely leave app reviews, but this one has been such a game changer. โฆ We can now fully customize warranties for each product or collection and manage claims internally.
The best warranty app by far. Great support team.
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. โฆ It has actually turned into a solid revenue stream for us.
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
The product is very clean and easy to use. Best of all is their customer support. It is top tier!
Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Innovative and cool idea. Works really well and feels incredibly polished.
Seamlessly integrate with your e-commerce platform, email & SMS marketing, CRM, helpdesk, and payment processor. No custom development required.
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