Simple pricing.
No surprises.
Three plans to start, enterprise for scale. Each plan builds on the last.
Get started selling protection.
FREE FOREVER- Extended 20% per plan
- Shipping $0.50/order
- OEM Not available
- Unlimited plans
- Unlimited orders
- Self-service onboarding
For brands under $100k/mo.
- Extended 7% per plan
- Shipping Unlimited Included
- OEM $0.20/policy
- Everything in Free, plus
- OEM Warranty Suite
- White glove setup
- Live support
For brands under $250k/mo.
- Extended 4% per plan
- Shipping Unlimited Included
- OEM $0.10/policy
- Everything in Growth, plus
- Dedicated manager
- Advanced analytics
- Priority support
For brands over $250k/mo.
- Extended Flat monthly rate
- Shipping Unlimited Included
- OEM Unlimited Included
- Everything in Scale, plus
- Compliance Suite
- SLA guarantees
- Custom integrations
| Free | Growth | Scale | Enterprise | |
|---|---|---|---|---|
| Fees | ||||
| Monthly fee | $0 | $250 | $1,000 | Custom |
| Extended warranty | 20% | 7% | 4% | Flat rate |
| Shipping protection | $0.50/order | Included | Included | Included |
| OEM registration | - | $0.20/reg | $0.10/reg | Included |
| General | ||||
| Internationalization (language, currency & display) | - | ✓ | ✓ | ✓ |
| Notifications Suite | ✓ | ✓ | ✓ | ✓ |
| Fully customizable template engine | - | ✓ | ✓ | ✓ |
| 25+ widget options | - | ✓ | ✓ | ✓ |
| White label platform | - | - | ✓ | ✓ |
| Factory Warranties | ||||
| Serial Number Tracking | ✓ | ✓ | ✓ | ✓ |
| 3rd Party Registrations | - | ✓ | ✓ | ✓ |
| Track Eligibility | ✓ | ✓ | ✓ | ✓ |
| Extended Protection Upsells | - | ✓ | ✓ | ✓ |
| PDP Widgets | ✓ | ✓ | ✓ | ✓ |
| Embedded Registration Portal | - | ✓ | ✓ | ✓ |
| Extended Protection | ||||
| Warranty Plan Builder | ✓ | ✓ | ✓ | ✓ |
| AI Contract Generator | - | ✓ | ✓ | ✓ |
| Product Eligibility Engine | - | ✓ | ✓ | ✓ |
| PDP, Cart, & Checkout Widgets | ✓ | ✓ | ✓ | ✓ |
| Post Purchase Warranty Sales | - | ✓ | ✓ | ✓ |
| Custom Pricing Engine | - | - | ✓ | ✓ |
| Embedded Claim Portal | ✓ | ✓ | ✓ | ✓ |
| Automated Resolutions | - | ✓ | ✓ | ✓ |
| Draft Order Support | - | - | ✓ | ✓ |
| Claims | ||||
| Embedded Claim Portal | ✓ | ✓ | ✓ | ✓ |
| Customer & Guest Checkout Supported | ✓ | ✓ | ✓ | ✓ |
| 3rd Party Purchase Claims | - | ✓ | ✓ | ✓ |
| Custom evidence options | - | ✓ | ✓ | ✓ |
| AI Fraud Prevention | - | ✓ | ✓ | ✓ |
| 1 Click Resolutions | - | ✓ | ✓ | ✓ |
| Repair, replace, & refund workflows | ✓ | ✓ | ✓ | ✓ |
| Integrations | ||||
| Shopify | ✓ | ✓ | ✓ | ✓ |
| Shopify Plus | - | ✓ | ✓ | ✓ |
| Shopify POS | - | ✓ | ✓ | ✓ |
| API | - | - | ✓ | ✓ |
| WooCommerce | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| Magento | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| BigCommerce | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| Support | ||||
| Self-service onboarding | ✓ | ✓ | ✓ | ✓ |
| White glove setup | - | ✓ | ✓ | ✓ |
| Live support | - | ✓ | ✓ | ✓ |
| Advanced analytics | - | - | ✓ | ✓ |
| Priority support | - | - | ✓ | ✓ |
| Dedicated manager | - | - | ✓ | ✓ |
| Regulation & Compliance Suite | - | - | - | ✓ |
| SLA guarantees | - | - | - | ✓ |
| Custom integrations | - | - | - | ✓ |
Built for warranty
administrators.
Umbrella powers your entire warranty operation across every merchant you serve. You cover the cost; your merchants get a seamless experience.
Up to 10 merchant partners.
- Extended $3.00/policy
- Shipping $0.30/order
- OEM $0.30/policy
- Multi-merchant dashboard
- Claims management portal
- Merchant onboarding tools
Unlimited merchant partners.
- Extended Custom rate
- Shipping Unlimited Included
- OEM Unlimited Included
- Everything in Network, plus
- Compliance Suite
- Custom SLA guarantees
- White-label platform
Frequently asked questions
Everything you need to know about getting started with Umbrella.
Most brands go live within 24 hours. Our Shopify app installs in minutes, and our onboarding team helps you configure plans, pricing, and branding. If you're using our API, integration typically takes 1-3 days depending on complexity.
Yes. Unlike third-party warranty providers, Umbrella is a platform, not an underwriter. You own the customer relationship, set your own pricing, and keep all the revenue. We charge a small fee to provide the technology.
Our AI engine analyzes claim submissions, including photos and descriptions, to automatically verify coverage, detect fraud, and determine resolution. Simple claims are approved instantly. Complex claims are routed to your team with AI-generated recommendations. On average, this reduces handling time by 80%.
We currently have a native integration with Shopify, with more platforms on the way. Our REST API and webhooks also allow integration with any custom platform.
Umbrella is GDPR compliant. While we are not currently SOC 2 certified, our platform includes built-in compliance features for warranty regulations across the US, EU, UK, Canada, and Australia, including Magnuson-Moss Warranty Act requirements, state-specific regulations, and EU consumer protection directives.
Yes! Our Free plan lets you get started at no cost with unlimited warranty plans and orders. When you're ready for more features like OEM warranties and dedicated support, upgrade to Growth, Scale, or Enterprise. Our team is happy to walk you through a personalized demo anytime.
Ready to turn warranties into revenue?
Join 2,500+ brands using Umbrella to sell, manage, and optimize their warranty programs. Start free today.
No credit card required. Free plan available.

