Platform
Extended Warranties

Sell warranties &  protection on Shopify

Turn protection plans into profit with automated pricing, contracts, and claims - all natively under your own store and brand.
Extended Warranty
Toolbox
Umbrella Gives you the same infrastructure used by national warranty Proviers—AI pricing, automated claims, and compliant contracts. Manage everything from offer to resolution while delivering a clean, branded experience that customers actually trust.
Onboarding
Easy as 1-2-3

Launch your extended warranty program in 3 steps

01
Create and Assign Plans
Set your plan durations, pricing logic, and coverage terms per product or collection. Umbrella auto-generates contracts and syncs offers to your PDP, cart, checkout and more.
02
Sell and Automate
Customers select plans during purchase or registration. Umbrella handles payment routing, contract issuance, and activation automatically, keeping everything native to Shopify.
03
Manage Claims and Insights
Track every claim, approval, and payout in one dashboard. AI-driven verification, audit logs, and resolution automation reduce manual work while surfacing attach-rate and profitability metrics.
E-Bikes, Scooters & Skateboards
Automotive
Jewelry
Outdoors & Recreation
Appliances
Electronics
Fitness
Audio/Video
Furniture
Beauty & Personal Care
Platform
All-in-one

All your warranty & protection products
in one powerful platform

Consolidate extended, OEM, and service protection programs under a single, secure, and scalable platform.

Extended Manufacturer Warranties
Offer extended protection against manufacturer defects beyond the length of your factory OEM Warranty
Accident and Loss Protection Plans
Cover accidental damage, loss, theft, and other incidents with paid protection plan add-ons for your products
Service, repair, and maintenance contracts
Cover accidental damage, loss, theft, and other incidents with paid protection plan add-ons for your products
Features
Built for ecommerce

Designed to maximize your protection plan revenue

Product-Level Coverage Rules
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Proof of Purchase Validation
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Serial Number Validation
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Post Purchase Upsells
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Dynamic coverage options
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Product Level Analytics
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Claim Analytics
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Checkout Page Widget
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Product page (PDP) upsells
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Dynamic Warranty Pricing
Automatically adjust warranty upsell prices based on product price, category, & more
Multi-tier protection offers
Offer flexible plan lengths (1, 2, 3+ years) directly in the product page or checkout upsell.
Post Purchase Upsells
Unlock extended warranty upsells after checkout through branded follow-ups or account portals.
Contract Generator
Instantly generate warranty contracts tailored to your jurisdiction and product type.
Accident Protection Plans
Offer coverage for drops, spills, and physical damage to give customers peace of mind beyond standard warranties.
Coverage Detail Modals
Display clear, branded pop-ups explaining each plan’s coverage, exclusions, and terms without leaving the product page.
Cart Upsells
Offer extended warranties directly in the cart to boost attach rates and increase average order value before checkout.
Rules Based Product Eligiblity
Define automated rules to determine which products qualify for warranty coverage based on tags, price, or category.
White label solution
All communications, emails, and claim flows carry your brand, not ours.
Custom Notifications Flows
Send personalized emails and updates for warranty activations, post purchase sales, renewals, claims, and more.
Customize plan deductibles
Set unique deductibles or service fees per plan to balance coverage costs and profitability.
Limited & Lifetime plans
Support both limited-term and lifetime warranty plan types.
Product page (PDP) upsells
Show warranty upsells on product pages to increase attachment rates.
Checkout Page Widget
Display warranty offers directly on the checkout page to boost last-minute conversions.
Product Level Analytics
Track warranty performance and profitability at the individual product level.
In-house
Benefits

Take control of your plans, terms, & profits

Run your own branded warranty program that drives repeat purchases, builds loyalty, and lets you keep every cent of profit for your store.
Get Started
01
Your branding
Sell protection plans under your own name, with contracts, emails, and claims all carrying your brand identity.
02
Your Terms
Customize every detail, from eligibility and deductibles to coverage scope, without relying on third-party administrators.
03
Your Profits
All profit stays with you, while Umbrella automates pricing, contracts, and claims in the background.
White Label
UX/UI

A seamless customer experience

1. Buy a warranty

Customers are offered your branded protection add-ons for eligible products at each step of their buying journey.
  • On the Product Page
  • In the cart
  • At checkout
  • Post purchase
Have an issue with your product?
Our in-house team will resolve it in minutes.

2. File a claim

Offered your branded protection add-ons for eligible products at any (or every) step of the customer journey.
Register your serial number
(if required by merchant)
File a claim
Upload video/photo evidence
AI processing
Review claims in hours, not days

3. Receive a resolution

Flexible options for claim resolutions for any business strategy

Receive a replacement product or part.

Offer customers a seamless resolution process by sending a replacement with a few clicks.

Choose a replacement with store credit resolutions

Drive up AOV, LTV, and repeat purchases with 1-click store credit resolutions.

Resolve complex issues with a seamless repair process

Manage return shipments, track repair progress, and automatically communicate each step of the way.
Testimonials
User feedback

Merchants grow profits
with self-managed protection plans

Join leading brands transforming warranties into a revenue channel.

"Great app that's let us completely revamp our warranties and protection plans. Highly recommended for any manufacturer"
David, RoadRunner Scooters
I rarely leave app reviews, but this one has been such a game changer. We can now fully customize warranties for each product or collection and manage claims internally
Phil, Empire Smokes
Innovative and cool idea. Works really well and feels incredibly polished.
Matt, Andromeda Insights
After trying a few other options to offer a protection plan to our customers, I found Umbrella. The product is very clean and easy to use. Best of all is their customer support. It is top tier!
Bill, Purpose Built Optics
The best warranty app by far. Great support team.
Bryan, Goat Power Bikes
Great way to boost revenue and AOV. Super fast and easy to install and set up.
Adam, X Part Supply
FAQ
Answers

Got questions?
We've got answers.

Find quick answers or contact our support team for a demo.
What is Umbrella and how does it work with Shopify?
Umbrella is a warranty management platform built specifically for Shopify stores. It lets merchants offer, sell, and manage extended warranties, protection plans, and OEM warranties directly within their storefront. Once installed, Umbrella automatically integrates with your product pages, cart, and checkout, allowing customers to add protection plans in one click. All warranty data, claims, and customer communications stay inside your Shopify admin.
Can I sell extended warranties directly to customers using Umbrella?
Yes. Umbrella allows you to create and sell extended warranty plans under your own brand, keeping 100% of the profit. Unlike third-party providers, Umbrella lets merchants set their own pricing, coverage terms, and claim rules. You can offer multi-year protection plans as a product upsell on the product page, in the cart, or after checkout; all tracked and managed inside your store.
What’s the difference between Umbrella and other warranty providers like Extend or Mulberry?
Umbrella is a self-managed warranty platform, not a reseller. Competing providers like Extend, Mulberry, or Clyde act as intermediaries that force you to sell warranties under their brand name, take a share of the revenue, and force your customers to submit claims through them. Umbrella lets you own the customer relationship, pricing, and brand experience. There are no third-party portals or customer redirects - everything happens within your Shopify store.
Does Umbrella handle warranty claims automatically?
Yes. Umbrella includes a native, embedded claim form that verifies warranty eligibility, processes claims, and can trigger resolution workflows automatically. Merchants can define repair, replacement, or refund outcomes, while customers can track their claim status directly through your storefront. The entire process is branded, transparent, and requires no external login or separate dashboard.
Can Umbrella manage OEM or manufacturer warranties?
Absolutely. Umbrella supports automatic and manual OEM warranty registration by linking order data, serial numbers, and product details. This enables manufacturers and brands to track warranty eligibility for every unit sold - whether the purchase was direct or through a third-party retailer. OEM registrations can also be used to bring customers back to your own site for warranty activation and remarketing.
How do I set up Umbrella in my Shopify store?
Setup takes only a few minutes. Install Umbrella from the Shopify App Store, connect your store, and choose whether to sell extended or OEM warranties. Then, create your protection plans, set pricing, and customize the widget design. Once enabled, Umbrella automatically adds the warranty selector to your product and cart pages. No custom coding is required.
How much does Umbrella cost and what plans are available?
Umbrella offers flexible pricing based on your store’s sales volume and feature needs. Plans include a free tier for testing, plus advanced tiers for automated claims, OEM registration, AI fraud detection, and compliance coverage. Pricing scales with your attach rate, ensuring merchants of any size can start offering warranties profitably.
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