Platform - Extended Warranties

Sell extended warranties, keep 100% of the revenue

Offer tailored protection plans directly from your store, with no middlemen or revenue share.
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Trusted by leading brands and retailers

The only self-service protection platform made for online merchants

Post Purchase Protection

Sell & manage every type of post purchase protection product in your online store

Extended Warranties

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Extended Warranties

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Extended Warranties

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Extended Warranties

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An open letter:
Welcome to the age of AI first

     In eCommerce, we all share the same goal: Drive meaningful, long-lasting customer interactions.

AI represents unprecedented new ways to help merchants not only achieve that goal, but redefine it. Our AI-first platform is built with three major components designed to empower and transform in-house warranty management in every industry.

AI Pricing provides real-time, risk optimized premiums. AI Terms ensure your customers know exactly what to expect. AI Insights gather intelligent, actionable feedback, quickly identifying root causes for areas of improvement. 


All three learn from every customer interaction to make your program more profitable. That’s what makes Umbrella the only complete AI-first post-purchase platform for eCommerce merchants. And we’re determined to make Umbrella the best post-purchase platform you’ll ever use.
Feliks Khaykin
Co-founder

Benefits of Extended Warranty upsells for Shopify merchants

The Fastest Way to Add Revenue and Build Trust With Zero Overhead

Profit

Generate meaningful new revenue with no inventory, no overhead, and high attach rates

New Revenue Without Inventory
Warranties are virtually pure margin. No physical product, no cost of goods - just automated upsells.
Attach Rates That Move the Needle
Top stores see 15–25% of customers add protection when offered - boosting AOV and LTV instantly.
Trust

Give customers confidence with transparent, branded coverage they can actually rely on

Let Customers Protect What Matters
Offering coverage builds buyer confidence, especially on higher-ticket or electronics items.
Offer a fully branded customer experience
Customers stay on your store, see your branding, and receive confirmation from your domain, no redirects or third-party confusion.
Flexibility

Customize plans, pricing, and claim resolution to fit your products and business model

Fully white label solution
Offer coverage for any amount of time, at any price, with any terms you want for a truly custom tailored experience.
Umbrella's AI Powered rate engine boosts conversion and profit by replacing legacy providers
Leverage the power of AI to calculate the optimal warranty premium pricing for maximum conversions and minimal claims

How selling extended warranties works

From setup to sale, the entire flow takes minutes, no dev team required

1

Create plans

Define your warranty durations, pricing model, and coverage terms. Each plan comes with a hosted, AI-generated contract page.
2

Configure Product Rules

Use smart rules to auto-assign plans to the right products — by tag, brand, or collection. No manual mapping required.
3

Add upsell widgets to your Shopify store

Define your warranty durations, pricing model, and coverage terms. Each plan comes with a hosted, AI-generated contract page.
4

Customer Selects a Warranty on product page

Use smart rules to auto-assign plans to the right products — by tag, brand, or collection. No manual mapping required.
5

Plan Is Auto-Tracked & Claim-Ready

Define your warranty durations, pricing model, and coverage terms. Each plan comes with a hosted, AI-generated contract page.

What your customers expect from a warranty experience

Watch how Umbrella's 1-click integration provides an industry leading customer journey in 4 easy steps

1
Auto add to cart
Customers can easily view and purchase protection alongside their product in your online store.  
2
View active plans natively
Enable your customers to view their protection plan status for each item directly from their order history page.  
3
Easily file claims
Let customers upload photo and video evidence, and submit claims without leaving your website.
4
Receive credit, replacements, or repairs
Issue store credit, replacements, and repairs using rule based workflows, keeping customers in the loop the entire time.

Key Features

Umbrella's end-to-end solution makes traditionally daunting warranty processes painless and easy

Validation checks
Custom Email Notifications
Multi-option plans
Product eligibility rules
Cart Widgets
Multi-term plans
Coverage Modal
White label solution
Accident Protection Plans
AI Fraud Detection
AI Terms generator
Dynamic AI Assisted Pricing
Try a 30 day A/B test to see the impact for yourself, 100% FREE
Our team handles the deployment so you can focus on results
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