Introducing Summer Edition โ€” 20 new features to grow your warranty revenue
In-Store Channel

Extend Protection to Every In-Store Sale

Native Shopify POS integration and Draft Order support make it easy for your team to offer protection plans at the counter, over the phone, or via invoice, without spreadsheets or complicated lookups.

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Current Sale #4821
Pro Stand Mixer $449.99
Protection Available
2-Year Protection $39.99
3-Year Protection $59.99
Total $489.98
Charge $489.98
Auto-Matched Plan selected automatically
No Spreadsheets Zero manual lookups
Two Ways to Sell In-Store

Protection Plans at the Counter and Beyond

Whether your team is ringing up sales in person or sending invoices remotely, Umbrella makes adding protection effortless.

Shopify POS

Native Point-of-Sale Integration

Umbrella works natively with Shopify POS. When a cashier scans or adds a product, the right protection plan appears automatically, no complicated lookups, no spreadsheets, no training manuals.

  • Automatic Plan Matching Umbrella identifies the product and shows the right warranty instantly
  • One-Tap Add Staff taps to add protection; it's added to the order like any other item
  • Zero Training Required No manuals or certification needed; it just works
Scan Product
Protection Appears
Add to Order
Draft Orders

Protection on Invoices and Phone Orders

When your team creates carts manually and sends invoices via email, Umbrella makes sure protection plans are included. Perfect for phone orders, custom quotes, and B2B sales.

  • Invoice-Ready Protection plans appear as line items on invoices sent to customers
  • Shopify Native Works with Shopify's built-in Draft Orders feature, no extra tools
  • Same Plans, Any Channel The same protection plans from your online store, available in every draft order
Draft Order #DRF-1042
Robot Vacuum Pro $699.99
3-Year Protection Plan $69.99
0%
In-Store Attach Rate
0 sec
Extra Checkout Time
0 hrs
Staff Training
0
Unified Dashboard
Why Go In-Store

One Platform, Every Counter

No Staff Training

Protection plans appear automatically when products are scanned. Staff don't need to memorize plans, check spreadsheets, or do anything extra.

Automatic Matching

Umbrella does all the work: it identifies the product and presents the correct warranty plan. No lookups, no guesswork.

Unified Dashboard

See online and in-store protection sales, claims, and analytics in one place. No separate systems to manage.

Zero Extra Checkout Time

Adding protection takes one tap. It doesn't slow down the checkout line or add friction to the buying experience.

FAQ

In-Store Integration Questions

Everything you need to know about getting started with Umbrella.

Umbrella integrates natively with Shopify POS. The integration works automatically; if you're using Shopify POS, protection plans will appear when eligible products are added to a sale.

When a cashier adds a product to the sale, Umbrella automatically identifies the product and presents the matching protection plan options. The cashier can add protection with a single tap; it shows up as a line item in the order just like any other product.

No. The protection offer appears automatically and your staff just needs to ask the customer if they'd like to add it. One tap adds it, one tap removes it. There's nothing to memorize or look up.

Draft Orders are Shopify's feature for creating orders manually, great for phone sales, custom quotes, and B2B invoicing. When you create a draft order, Umbrella lets you add protection plans as line items, and the customer sees them when they receive the invoice via email.

No. All claims go through the same Umbrella dashboard regardless of where the product was sold. Customers file claims through your branded portal, and your team manages everything in one place.

Industries

Trusted Across Industries

Powering warranty and protection programs for businesses of every kind

Testimonials

Loved by 500+ brands

See why leading e-commerce brands trust Umbrella to power their warranty programs.

5.0 on the Shopify App Store Read all reviews
Empire Smokes lifestyle
I rarely leave app reviews, but this one has been such a game changer. โ€ฆ We can now fully customize warranties for each product or collection and manage claims internally.
Mulberry โ†’ In-house took their warranty program in-house
Empire Smokes United States
Goat Power Bikes lifestyle
Goat Power Bikes product
The best warranty app by far. Great support team.
Goat Power Bikes United States
Unicorne Beads lifestyle
Unicorne Beads product
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. โ€ฆ It has actually turned into a solid revenue stream for us.
Unicorne Beads United States
invisaWear lifestyle
invisaWear product
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
invisaWear United States
Purpose Built Optics lifestyle
Purpose Built Optics product
The product is very clean and easy to use. Best of all is their customer support. It is top tier!
Purpose Built Optics United States
Harry Ritchies lifestyle
Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
Harry Ritchies United States
Plant Drop lifestyle
Plant Drop product
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Plant Drop United Kingdom
Meepo Board lifestyle
Meepo Board product
Great app, easy to implement. Support team is very helpful.
Meepo Board Hong Kong SAR
Andromeda Insights lifestyle
Andromeda Insights product
Innovative and cool idea. Works really well and feels incredibly polished.
Andromeda Insights United States
Integrations

Works with the tools you already use

Seamlessly integrate with your e-commerce platform, email & SMS marketing, CRM, helpdesk, and payment processor. No custom development required.

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Shopify Klaviyo Stripe Gorgias FedEx Mailchimp Wix Xero
Square REST API WooCommerce PayPal Zendesk Etsy QuickBooks DHL
BigCommerce Attentive Magento Gmail MCP Squarespace UPS Klarna
HubSpot eBay Zapier Shippo Google Analytics Rebuy Engine Intercom

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