Explore 50+ new features designed to help you grow warranty revenue in 2026
In-Store Channel

Extend Protection to Every In-Store Sale

Native Shopify POS integration and Draft Order support make it easy for your team to offer protection plans at the counter, over the phone, or via invoice, without spreadsheets or complicated lookups.

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Current Sale #4821
Pro Stand Mixer $449.99
Protection Available
2-Year Protection $39.99
3-Year Protection $59.99
Total $489.98
Charge $489.98
Auto-Matched Plan selected automatically
No Spreadsheets Zero manual lookups
Two Ways to Sell In-Store

Protection Plans at the Counter and Beyond

Whether your team is ringing up sales in person or sending invoices remotely, Umbrella makes adding protection effortless.

Shopify POS

Native Point-of-Sale Integration

Umbrella works natively with Shopify POS. When a cashier scans or adds a product, the right protection plan appears automatically, no complicated lookups, no spreadsheets, no training manuals.

  • Automatic Plan Matching Umbrella identifies the product and shows the right warranty instantly
  • One-Tap Add Staff taps to add protection; it's added to the order like any other item
  • Zero Training Required No manuals or certification needed; it just works
Scan Product
Protection Appears
Add to Order
Draft Orders

Protection on Invoices and Phone Orders

When your team creates carts manually and sends invoices via email, Umbrella makes sure protection plans are included. Perfect for phone orders, custom quotes, and B2B sales.

  • Invoice-Ready Protection plans appear as line items on invoices sent to customers
  • Shopify Native Works with Shopify's built-in Draft Orders feature, no extra tools
  • Same Plans, Any Channel The same protection plans from your online store, available in every draft order
Draft Order #DRF-1042
Robot Vacuum Pro $699.99
3-Year Protection Plan $69.99
0%
In-Store Attach Rate
0 sec
Extra Checkout Time
0 hrs
Staff Training
0
Unified Dashboard
Why Go In-Store

One Platform, Every Counter

No Staff Training

Protection plans appear automatically when products are scanned. Staff don't need to memorize plans, check spreadsheets, or do anything extra.

Automatic Matching

Umbrella does all the work: it identifies the product and presents the correct warranty plan. No lookups, no guesswork.

Unified Dashboard

See online and in-store protection sales, claims, and analytics in one place. No separate systems to manage.

Zero Extra Checkout Time

Adding protection takes one tap. It doesn't slow down the checkout line or add friction to the buying experience.

FAQ

In-Store Integration Questions

Umbrella integrates natively with Shopify POS. The integration works automatically; if you're using Shopify POS, protection plans will appear when eligible products are added to a sale.

When a cashier adds a product to the sale, Umbrella automatically identifies the product and presents the matching protection plan options. The cashier can add protection with a single tap; it shows up as a line item in the order just like any other product.

No. The protection offer appears automatically and your staff just needs to ask the customer if they'd like to add it. One tap adds it, one tap removes it. There's nothing to memorize or look up.

Draft Orders are Shopify's feature for creating orders manually, great for phone sales, custom quotes, and B2B invoicing. When you create a draft order, Umbrella lets you add protection plans as line items, and the customer sees them when they receive the invoice via email.

No. All claims go through the same Umbrella dashboard regardless of where the product was sold. Customers file claims through your branded portal, and your team manages everything in one place.

Industries

Trusted Across Industries

Powering warranty and protection programs for businesses of every kind

Testimonials

Loved by thousands of brands

See why leading e-commerce brands trust Umbrella to power their warranty programs.

TechGear Pro products
Consumer Electronics
Umbrella increased our warranty attachment rate from 12% to 47% in the first quarter. The AI claims engine alone saved us 30 hours per week.
Jessica Rodriguez JR
Jessica Rodriguez VP of Operations
TechGear Pro
ElectroMart products
Retail & E-Commerce
The compliance features are what sold us. SOC 2 ready out of the box, full audit trail, and their team understands warranty regulations inside and out.
Sarah Park SP
Sarah Park CTO
ElectroMart
HomeEssentials products
Home & Garden
$0 โ†’ $40K monthly warranty revenue in 90 days
We went from zero warranty revenue to $40K/month in 90 days. The Shopify integration was live in under an hour. Best ROI of any tool we've added.
Marcus Kim MK
Marcus Kim Founder & CEO
HomeEssentials Co
Integrations

Works with the tools you already use

Seamlessly integrate with your e-commerce platform, CRM, helpdesk, and payment processor. No custom development required.

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Shopify
WooCommerce
BigCommerce
Stripe
Salesforce
Zendesk

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