Dyrect is a product-registration and claims tool. Umbrella is the full post-purchase platform — sell extended warranties and shipping protection, automate claims with AI, and manage OEM coverage, all under your brand.
Dyrect is a solid registration and claims tool. Umbrella does that too — and adds the revenue, automation, and breadth that turn warranties into a profit center.
| Feature | Umbrella | Dyrect |
|---|---|---|
| Product Registration Register products and activate coverage at or after point of sale | ||
| Warranty Claims Management | ||
| Self-Service Customer Portal Customers register products and track claims themselves | ||
| Digital Warranty Cards | ||
| Shopify Integration | ||
| Serial Number Validation Catch duplicate or fraudulent claims automatically | ||
| Repairs & Replacement Workflows Included with Umbrella; on Dyrect this requires the $149/mo Claims Pro plan | Top tier only | |
| Warranties as a Revenue Product Revenue Umbrella is built to sell extended warranties and keep the margin; Dyrect centers on registration and claims administration | Not the focus | |
| Shipping Protection Offer package protection at checkout as an added revenue line | ||
| AI-Powered Claims Adjudication Instant photo AI and smart routing vs. standard manual review workflows | ||
| Post-Purchase Warranty Upsells Umbrella runs upsells across email, SMS, and a branded portal; Dyrect offers a lighter flow | Basic | |
| OEM + Extended in One Program Combine manufacturer registration and extended coverage under one roof | ||
| Pricing Model See the full pricing breakdown below | Free + revenue share | Per-credit (registration/claim) |
| Real-Time Analytics | ||
| State Registration & Compliance Enterprise Built-in tools for state-by-state warranty compliance requirements |
The models are fundamentally different: Dyrect charges you to administer coverage, per registration and claim. Umbrella's paid plans are a share of the warranty revenue it helps you create — so you pay more only when you're earning more.
Pricing reflects each vendor's publicly listed Shopify App Store plans as of July 2026 and may change — check the App Store for current rates.
Pricing, features, and what it takes to switch from registration-only to a full protection platform.
Dyrect is a product-registration and warranty-claims tool — it helps you administer coverage customers already have. Umbrella does registration and claims too, then goes further: you can sell extended warranties and shipping protection as new revenue, automate claims with AI, and manage OEM and extended coverage together, all under your own brand.
Dyrect lists four plans on the Shopify App Store: Free ($0), Registration ($19/mo), Claims ($49/mo), and Claims Pro ($149/mo). Each paid plan includes 100 credits and charges 20¢ per additional registration or claim. Umbrella is priced differently — Free to start, then Growth at $249/mo plus 7% of warranty revenue, and Scale at $999/mo plus 4%. Dyrect bills you per transaction to administer coverage; Umbrella takes a share of the new revenue it helps you generate. (Pricing for both is as publicly listed in July 2026 and may change.)
Dyrect centers on product registration and claims administration for coverage customers already have; selling extended warranties as a revenue product is not its focus, and any upsell capability is light. Umbrella is purpose-built to build and sell your own extended warranty plans at checkout and after, with the margin staying with you.
No. Shipping protection is not part of Dyrect. With Umbrella you can offer package protection at checkout as an additional revenue line alongside your warranty program, from the same platform.
Dyrect handles claims through manual review workflows with serial-number validation for fraud prevention. Umbrella adds AI-powered claims adjudication — photo analysis and smart routing that can auto-resolve straightforward claims in seconds instead of days.
Yes. We offer a guided migration that includes data import, plan mapping, and parallel testing so there is no disruption for your customers. Most brands complete the switch in under two weeks, and our onboarding team handles the heavy lifting.
If all you need is product registration and basic claims administration, Dyrect is a capable, affordable tool. If you want warranties to generate revenue — selling extended plans and shipping protection, automating claims with AI, and running OEM plus extended coverage in one branded program — Umbrella is built for that.
Powering warranty and protection programs for businesses of every kind
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
See why leading e-commerce brands trust Umbrella to power their warranty programs.
I rarely leave app reviews, but this one has been such a game changer. … We can now fully customize warranties for each product or collection and manage claims internally.
The best warranty app by far. Great support team.
Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. … It has actually turned into a solid revenue stream for us.
Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.
The product is very clean and easy to use. Best of all is their customer support. It is top tier!
Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with me every step of the way. THANK YOU TEAM UMBRELLA!
The team were so helpful, they created a bespoke widget for us that matched the look of our store.
Great app, easy to implement. Support team is very helpful.
Innovative and cool idea. Works really well and feels incredibly polished.
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