Umbrella vs Dyrect: Beyond Registration

Dyrect is a product-registration and warranty-claims tool — it helps you administer coverage customers already have. Umbrella does registration and claims too, then goes further: you can sell extended warranties and shipping protection as new revenue, automate claims with AI, and manage OEM and extended coverage together, all under your own brand.

Dyrect lists four plans on the Shopify App Store: Free ($0), Registration ($19/mo), Claims ($49/mo), and Claims Pro ($149/mo). Each paid plan includes 100 credits and charges 20¢ per additional registration or claim. Umbrella is priced differently — Free to start, then Growth at $249/mo plus 7% of warranty revenue, and Scale at $999/mo plus 4%. Dyrect bills you per transaction to administer coverage; Umbrella takes a share of the new revenue it helps you generate. (Pricing for both is as publicly listed in July 2026 and may change.)

Dyrect centers on product registration and claims administration for coverage customers already have; selling extended warranties as a revenue product is not its focus, and any upsell capability is light. Umbrella is purpose-built to build and sell your own extended warranty plans at checkout and after, with the margin staying with you.

No. Shipping protection is not part of Dyrect. With Umbrella you can offer package protection at checkout as an additional revenue line alongside your warranty program, from the same platform.

Dyrect handles claims through manual review workflows with serial-number validation for fraud prevention. Umbrella adds AI-powered claims adjudication — photo analysis and smart routing that can auto-resolve straightforward claims in seconds instead of days.

Yes. We offer a guided migration that includes data import, plan mapping, and parallel testing so there is no disruption for your customers. Most brands complete the switch in under two weeks, and our onboarding team handles the heavy lifting.

If all you need is product registration and basic claims administration, Dyrect is a capable, affordable tool. If you want warranties to generate revenue — selling extended plans and shipping protection, automating claims with AI, and running OEM plus extended coverage in one branded program — Umbrella is built for that.