Novedades en Umbrella
Actualizaciones de funciones, mejoras y novedades de la plataforma, lanzadas continuamente para que tus programas de protección siempre estén a la vanguardia.
August 2026
Más reciente
Win-Back Campaigns
Launch targeted win-back email campaigns that surface tailored protection offers to customers whose coverage has expired or who never opted in.
Upload any list of past customers as a CSV — Umbrella figures out who's eligible and queues the right offer for each one.
See exactly how each email will look, and fire off a test send to your own inbox before you send to real customers.
Fraud Guard for Shopify Checkout
A new Shopify checkout function evaluates risk signals in real time and prevents flagged orders from ever reaching your fulfillment queue.
Set your own thresholds — cart values, mismatched addresses, high-risk regions — and Fraud Guard enforces them at the checkout layer.
Fraud Guard runs as a first-class Shopify extension, so it works seamlessly across every checkout flow and theme.
Notes on Policies & Claims
Leave internal notes on any policy or claim so your team stays aligned without hunting through spreadsheets or Slack threads.
Every note is stamped with the author's name and time — perfect for audit trails and cross-team handoffs.
Update or remove your own notes at any time, with permissioned controls that keep everyone else's work protected.
Historical Order Import
Pull historical Shopify orders into Umbrella to retroactively enroll them in warranty and shipping protection programs — no customer left behind.
Large imports run in the background with live progress updates, so onboarding an established catalog is one click and done.
Product Coverage Insights
A new coverage card on every product page shows exactly which warranties cover it, so you can answer merchandising questions instantly.
Scan your entire catalog for coverage status with a compact summary column — no more clicking into each product to check.
Invoice Management Tools
When a Shopify billing charge fails, retry it directly from the invoice — no support ticket, no back-and-forth.
Cancel or void invoices with a single confirmation, giving you full control over billing corrections.
The invoice history now surfaces status and merchant context clearly, so you spot problems before customers do.
Widget Polish
Widgets now understand Shopify's bundle products and offer accurate coverage on every component — no more missed eligibility on bundled SKUs.
Prices in every widget now render with the correct locale, symbol, and decimal formatting — clean and unmistakable no matter where the shopper is.
Umbrella now picks the right warranty tier automatically as the customer changes variant or cart total, keeping the offer accurate in real time.
July 2026
Embed Form Customization
A new visual editor lets you customize the look of every embedded form — claims, registration, policies, and post-purchase — without touching code.
Override any label or message on any embed form per language, so the wording matches your brand voice exactly — no translator required.
Format embed form descriptions with bold, italics, links, and lists — guide customers through every step with clear, formatted copy.
Checkout-Time Protection Upsell
When a customer clicks Checkout without choosing protection, a clean modal pops up with one final chance to add coverage — boosting attach rates.
Only show whole-cart and shipping protection when the cart total falls within minimum and maximum thresholds you set — perfect for high-value upsells.
When a customer returns from checkout to the cart, protection widgets auto-hide so they don't see a stale offer.
Native Shopify Checkout Blocks
Whole-cart and shipping protection now run as native Shopify checkout extension blocks — fully integrated with the official checkout UI.
Because it's a native extension, the checkout block renders the same no matter what theme your store uses.
New Liquid PDP Widget
A new Liquid-rendered version of the product-page widget shows up the moment the page loads — no waiting for JavaScript to spin up.
When the Liquid widget is present, the JS widget steps out of the way automatically — no double-rendering, no flicker.
Built-in classes and data attributes make it easy for theme developers to restyle the widget without touching core behavior.
Post-Purchase Form Power-Ups
Customers can find their orders with just an email address — no need to dig up an order number from another tab or app.
Customers can choose how many units of a product to protect when filling out the post-purchase form — perfect for multi-item orders.
When a single warranty covers all eligible products, customers see a clear alert with a direct register-here link to skip straight to coverage.
Smarter Registration & Eligibility Rules
Toggle on "all warranties require registration" at the organization level — keeping every customer activated without per-warranty setup.
Optional per-warranty toggle to require customers upload proof of purchase before registering — cutting fraud at the front door.
Set minimum and maximum cart totals for whole-cart and shipping protection so they only appear when they make sense.
Eligibility checks now skip inactive warranties — keeping retired plans out of customer view immediately.
Richer Policy Experience
Policies whose coverage starts in the future are now shown as "Upcoming" instead of "Active" — giving customers a clearer view of when coverage kicks in.
Every policy now displays purchase, start, and expiration dates together with a clean tooltip — no ambiguity about what's covered when.
Policy purchase confirmation emails now include a direct link to the customer's order details — fewer support tickets, faster self-service.
Plans with lifetime coverage now display simply as "Lifetime Coverage" — no awkward "1 Lifetime" wording.
Billing Plan Refresh
A streamlined banner walks merchants through resubscribing or confirming pay-as-you-grow overage charges — keeping subscriptions current without surprises.
Free-plan merchants can opt into usage-based overage charges, so coverage continues seamlessly past free-tier limits.
Admin views now surface merchant names on the invoices table and let admin users open any invoice across organizations.
June 2026
Whole-Cart Protection
Offer a single protection plan that covers every item in the customer's cart — no need to pick and choose product by product.
A purpose-built whole-cart widget sits right next to the checkout button, surfacing your cart-wide plan exactly where customers are deciding.
Customers can open a clean modal to review what's covered before opting in — building confidence and lifting conversion.
Smarter Claims Resolution
Issue a replacement using any product in your catalog — search your full store directly from the claims modal.
Find replacement products instantly with a fast, type-as-you-go search that scans your entire inventory.
When a policy is tied to a serial number, customers are asked to confirm it before the claim can proceed — preventing mismatched claims.
Serial Number Management
Quickly add individual serial numbers to any warranty from the dashboard — perfect for one-off coverage or post-purchase activation.
Made a typo or need to update a record? Edit any serial number in a focused dialog without leaving the table.
A new sidebar shortcut takes you straight to the Add Serial Number flow — saving clicks on a daily task.
Sales Reports by Warranty Type
Split your sales reports by warranty, shipping protection, and whole-cart protection — see exactly which programs drive your revenue.
Every chart — trend, volume, profitability, and claims breakdown — uses consistent colors per warranty type, so insights jump out instantly.
Toggle between combined and per-type views with a single click — drill into one plan family or zoom out to the full picture.
Aggregated Order Confirmation Emails
When a customer buys multiple protected products, they now receive a single consolidated confirmation email — keeping inboxes tidy and on-brand.
Every protection plan from the order is summarized in one clean email — customers can see exactly what they're covered for at a glance.
Shopify Admin Draft Orders
Build draft orders for B2B, custom quotes, or invoiced sales — and attach warranty protection right inside the Shopify order editor.
A dedicated 'Add Protection' block in the draft order editor lets your team apply warranty plans without ever leaving Shopify admin.
Localized Customer Experience
Policy status labels — active, pending, expired — now appear in your customer's chosen language on every policy page.
Term durations like "2-Year Coverage" or "Lifetime Protection" are now translated alongside everything else customers see.
Improved Spanish business terms across policies and claims — including "reclamos" and other industry-correct phrasing.
Speed & Polish
Widget data is slimmed before sending and cached for 30 minutes — customers now see protection options near-instantly on every page.
Only the templates relevant to each placement are sent to the browser — keeping bundle sizes small and pages snappy.
Escape-key and outside-click behavior on protection modals are refined so customers never get caught between layers.
May 2026
Advanced Customer Tag Targeting
Choose exactly which customer segments see your protection offers — add specific tags to a whitelist to show only to those customers, or to a blacklist to hide from them.
Set unique visibility rules on individual warranties that take precedence over your global settings — useful for complex catalogs where different products need different audiences.
A new toggle lets you extend protection offers to unauthenticated shoppers, so browsing customers see your coverage options before they ever sign in.
Umbrella AI on Every Plan
Umbrella AI is no longer limited to higher-tier plans — every merchant now gets access to AI-powered claim photo analysis, metadata verification, and duplicate detection.
Our intelligent claims analysis engine has a new name. Umbrella AI powers reverse image search, EXIF metadata checks, and perceptual image matching across all your claims.
Smarter Widget Display
Protection widgets now use fully isolated CSS so your theme's global styles can't interfere with how warranty offers render — no more unexpected layout surprises.
Set a custom display title for each warranty type and Umbrella will use it as the default wherever the warranty name appears to customers.
Performance Across the Board
Warranties are now cached at the organization level so your dashboard and tables load faster — even at high policy volumes.
Policy lookups on order pages now use a prefetched fan-out strategy, cutting database round-trips and reducing load times when customers have multiple policies.
Tables now show a clear loading indicator on the active sort column so you always know when a large dataset is being re-ordered.
Marzo de 2026
Importación masiva de garantías
Incorpora miles de garantías OEM o de fabricante de una vez: solo sube un CSV y listo.
Consulta exactamente en qué punto se encuentra tu importación con actualizaciones de estado en tiempo real mientras se procesa cada lote.
Heavy delete jobs run quietly in the background so you never lose a beat — a live progress indicator keeps you in the loop the entire time.
Generación de números de serie
Crea números de serie automáticamente a partir de tus propias plantillas de nomenclatura, con vista previa instantánea para que sepas exactamente qué obtendrás.
Adapta las convenciones de nomenclatura de tus productos existentes con prefijos de código completamente personalizables en cada oferta de garantía.
Eligibility checks now process entire catalogs in bulk — even stores with tens of thousands of SKUs see results in moments, not minutes.
Facturación flexible
Paga solo por lo que usas: facturación que escala con tu volumen, con precios de excedente claros cuando superes tu plan.
Precios que se adaptan a tu negocio. Los planes se ajustan automáticamente según el tipo de contrato y el volumen.
Reclamaciones más inteligentes
Cobra deducibles a través de tu tienda Shopify antes de procesar una reclamación, sin necesidad de facturación manual.
Los clientes que ya tienen cobertura no verán ofertas de garantía duplicadas, lo que mantiene la experiencia limpia y relevante.
Widgets listos para el mercado global
Tus clientes siempre ven el contenido en un idioma que entienden: si falta una traducción, el sistema recurre a un idioma alternativo de forma fluida.
Cada punto de contacto con el cliente, desde las páginas de producto hasta el proceso de pago, habla el idioma de tu cliente.
Streamlined Warranty Editor
The save button now appears the moment you start editing — no hunting, no scrolling, just click and go.
A polished, consistently styled progress tracker guides you through every step of warranty creation so you always know where you stand.
Under the Hood
Our fraud detection and warranty pricing engines now run on the latest-generation AI models — delivering faster, sharper intelligence behind every decision.
The Startup theme and additional Shopify storefront layouts are now fully compatible out of the box — zero configuration required.
Febrero de 2026
Reglas de elegibilidad inteligentes
Configura qué productos califican para garantías con un sencillo constructor de apuntar y hacer clic: los productos coincidentes se actualizan en tiempo real.
Ve más allá de las colecciones y rangos de precios. Ahora puedes dirigir las garantías a tipos de producto específicos para un control preciso.
Planes de facturación personalizados
Crea planes de suscripción adaptados a tu negocio: establece tus propios precios, funciones y límites con total flexibilidad.
Gestiona todos tus planes desde un lugar centralizado: crea, edita y elimina planes a medida que tu negocio evoluciona.
Mayor compatibilidad con temas de Shopify
Funciona perfectamente de manera predeterminada con Dawn, Impulse, Flex, Empire, Allure y muchos más temas de Shopify.
Las tiendas que venden paquetes de productos ahora obtienen cobertura de garantía completa en cada artículo del paquete.
Widgets multiidioma
Cada widget que ven tus clientes, desde los selectores de protección hasta los detalles de cobertura y los mensajes emergentes informativos, ahora habla su idioma.
Las duraciones de los planes, como "Protección de 2 años", se muestran correctamente en el idioma preferido de tu cliente.
Configuración de correo electrónico más sencilla
Configurar tu dominio de correo electrónico personalizado ahora es más sencillo con una configuración guiada e instrucciones más claras en cada paso.
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
Warranty Duplication & Export
Stop rebuilding warranties from scratch. Duplicate any warranty in one click — every term, condition, and setting comes along for the ride.
Pull your entire warranty catalog into a clean CSV whenever you need it. Pick and choose exactly which warranties to export.
Need to update warranties in bulk? Re-import your CSV and existing records update automatically — no duplicates, no cleanup.
Better Onboarding
A completely redesigned getting-started experience walks you through every step — with built-in progress tracking so you never lose your place.
Your Shopify claims page is created automatically during setup — one click and your customers have a place to file claims.
A compact progress widget lives right in your sidebar so you can pick up exactly where you left off, anytime.
Widget Customization
Design your warranty widget differently for every page — product, cart, checkout — with a dedicated visual editor for each.
Place your warranty widget exactly where it belongs on any product page — total control over positioning, no theme edits required.
Automatically highlight the warranty plan you want customers to see first, with a graceful fallback if that option isn't available.
Under the Hood
Managing hundreds of warranties? Your dashboard now loads instantly with lightning-fast server-powered tables that scale with you.
Tailor deductible amounts and types for each warranty term individually — giving you granular control over every plan you offer.
Every feature you need to launch your warranty program is now available on our free plan — no credit card, no commitment.
Enero de 2026
Protección de envío
Brinda tranquilidad a tus clientes con protección de envío que pueden añadir justo en el proceso de pago: un clic y listo.
Personaliza la experiencia de pago con tu propia identidad de marca, imágenes de banner y descripciones de cobertura.
Los clientes pueden revisar exactamente qué está cubierto antes de confirmar su elección, generando confianza y aumentando la conversión.
Los clientes y tu equipo pueden seguir cada paquete con una cronología visual desde la recogida hasta la entrega.
Resolución de reclamaciones más rápida
Resuelve reclamaciones al instante: emite reembolsos directamente desde tu dashboard sin cambiar a otra aplicación.
Crea pedidos de reemplazo para reclamaciones aprobadas en segundos, manteniendo a tus clientes satisfechos y fidelizados.
Protección en tienda física (Shopify POS)
Tu equipo de venta minorista puede añadir planes de garantía directamente en caja: la misma protección, la misma experiencia, en persona.
Encuentra al instante las pólizas de protección existentes de un cliente para asistirlo en el mostrador.
Gestiona las reclamaciones de garantía directamente desde el POS, sin necesidad de enviar a los clientes a un sitio web.
Ingresos post-compra
¿No añadió protección en el pago? Los clientes ven una oferta de garantía personalizada justo después de la compra.
Los clientes ven su estado de cobertura directamente en la página de confirmación del pedido, reforzando el valor y reduciendo los tickets de soporte.
El nombre de tu tienda, logotipo y dominio personalizado aparecen en cada punto de contacto post-compra.
Registro de productos
Permite que los clientes registren su compra directamente en tu tienda, construyendo tu base de datos de clientes y activando la cobertura de garantía.
Diciembre de 2025
Vista previa de protección de envío
Acceso anticipado a la protección de envío en el proceso de pago: la base para el lanzamiento completo en enero.
El sistema ahora distingue de manera inteligente entre productos físicos y digitales, por lo que la protección de envío solo aparece cuando tiene sentido.
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
Compatibilidad mejorada con Shopify
Mejoras internas para una experiencia de garantía más fiable y fluida en todos los flujos de pago de Shopify.
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
Más idiomas
Los clientes ahora ven las actualizaciones del estado del pedido, incluidas las cancelaciones, totalmente traducidas en su idioma preferido.
Traducciones mejoradas y ampliadas en todos los idiomas compatibles para una experiencia internacional más refinada.
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
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