What's New in Umbrella
Feature updates, improvements, and platform enhancements — shipped continuously so your protection programs stay ahead.
March 2026
Latest
Bulk Warranty Import
Onboard thousands of OEM or manufacturer warranties at once — just upload a CSV and go.
See exactly where your import stands with real-time status updates as each batch processes.
Serial Number Generation
Create serial numbers automatically from your own naming templates, with instant preview so you know exactly what you'll get.
Match your existing product naming conventions with fully customizable code prefixes on every warranty offer.
Flexible Billing
Only pay for what you use — billing that scales with your volume, with clear overage pricing when you grow beyond your plan.
Pricing that flexes with your business. Plans automatically adjust based on your contract type and volume.
Smarter Claims
Charge deductibles through your Shopify store before a claim is processed — no manual invoicing needed.
Customers who already have coverage won't see duplicate warranty offers — keeping the experience clean and relevant.
Global-Ready Widgets
Your customers always see content in a language they understand — if a translation is missing, it falls back gracefully.
Every customer touchpoint — from product pages to checkout — speaks your customer's language.
February 2026
Smart Eligibility Rules
Set up which products qualify for warranties with a simple point-and-click builder — see matching products update in real time.
Go beyond collections and price ranges. Now you can target warranties to specific product types for pinpoint control.
Color-coded badges show you exactly which products are covered and which aren't — no guessing.
See a clear, readable summary of your eligibility rules before you publish, so there are no surprises.
Custom Billing Plans
Create subscription plans tailored to your business — set your own pricing, features, and limits with full flexibility.
Manage all your plans from one central place — create, edit, and remove plans as your business evolves.
Broader Shopify Theme Support
Works beautifully out of the box on Dawn, Impulse, Flex, Empire, Allure, and many more Shopify themes.
Stores that sell product bundles now get full warranty coverage on every item in the bundle.
Selling in multiple languages? Umbrella now works perfectly on storefronts with localized URLs.
Multi-Language Widgets
Every widget your customers see — protection selectors, coverage details, info popups — now speaks their language.
Plan durations like "2-Year Protection" display correctly in your customer's preferred language.
Switch between languages in the preview to see exactly what your international customers will see.
Easier Email Setup
Setting up your custom email domain is now simpler with guided setup and clearer instructions at every step.
January 2026
Shipping Protection
Give your customers peace of mind with shipping protection they can add right at checkout — one click, done.
Customize the checkout experience with your own branding, banner images, and coverage descriptions.
Customers can review exactly what's covered before they opt in — building trust and boosting conversion.
Customers and your team can follow every package with a visual timeline from pickup to delivery.
See where every package is on an interactive map — from your warehouse to the customer's doorstep.
Faster Claim Resolution
Resolve claims instantly — issue refunds right from your dashboard without switching to another app.
Create replacement orders for approved claims in seconds, keeping your customers happy and coming back.
Set the rules that work for your business — cap the number of claims per policy and set deductible amounts.
Your customers stay informed at every step — claim received, under review, approved, resolved.
Customers can submit photos and videos with their claims, making it easy to assess and resolve issues faster.
In-Store Protection (Shopify POS)
Your retail team can add warranty plans right at the register — same protection, same experience, in person.
Instantly find a customer's existing protection policies to help them at the counter.
Handle warranty claims right from the POS — no need to send customers to a website.
Post-Purchase Revenue
Didn't add protection at checkout? Customers see a personalized warranty offer right after purchase.
Customers see their coverage status right on the order confirmation page — reinforcing value and reducing support tickets.
Your store name, logo, and custom domain appear on every post-purchase touchpoint.
Send customers to your own branded claims page instead of a generic URL.
Product Registration
Let customers register their purchase right on your store — building your customer database and activating warranty coverage.
Customers get instant confirmation when they register, so they know their product is covered.
Validate product authenticity during registration to prevent fraud and ensure only eligible products are covered.
Automated Billing
Get billed a percentage of each warranty sold — completely automated, no manual calculations or reconciliation.
Every invoice in one place — sortable, searchable, and always up to date.
Order & Policy Management
See everything that happened with any order, policy, or claim in a clear day-by-day timeline.
Browse through orders and products with next/previous buttons — no more clicking back to the list.
Pull detailed policy reports with customer info and date filters — perfect for accounting and audits.
Warranties are automatically created when draft orders are completed, so no sale falls through the cracks.
Carrier tracking links appear right on order details, so your team always knows where a package is.
Built for Scale
Stores with 100,000+ products now sync in a fraction of the time — no more waiting around.
Watch your catalog sync in real time with a progress bar, so you always know exactly where things stand.
If anything gets stuck, the system detects it and recovers automatically — you don't have to lift a finger.
High-traffic events like flash sales are handled smoothly — no duplicate processing or slowdowns.
Widget Design Tools
Every custom widget you've designed can now be translated into all supported languages.
Customize your checkout experience with a visual editor — adjust text, layout, and styling without touching code.
Fine-tune borders, corners, and spacing to make protection widgets blend seamlessly with your store's design.
December 2025
Shipping Protection Preview
Early access to shipping protection at checkout — the foundation for the full launch in January.
The system now intelligently distinguishes between physical and digital products, so shipping protection only appears when it makes sense.
Improved Shopify Compatibility
Under-the-hood improvements for a more reliable, seamless warranty experience across all Shopify checkout flows.
More Languages
Customers now see order status updates — including cancellations — fully translated in their preferred language.
Improved and expanded translations across all supported languages for a more polished international experience.
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