Know exactly who owns every unit
Serial-level ownership records across every channel. Know who bought what, from where — whether it was a Shopify order, Amazon, in-store POS, or a gift.
在一个统一平台中管理OEM保修、延长保修追加销售和运输保障,100% 自主运营。
为领先品牌提供保修计划支持
Every layer of post-purchase protection flows into one place. Turn on what you need and add layers as you grow.
Serial-level ownership records across every channel. Know who bought what, from where — whether it was a Shopify order, Amazon, in-store POS, or a gift.
Customers log in to see active coverage, buy extensions, and file claims — without ever calling support. Less inbound for your team, better experience for them.
Customers extend protection right after purchase — when they're most ready to say yes. Instantly active, white-labeled to your brand.
Offer shipping protection in cart and checkout — no third party, no revenue share. You set the price, keep the margin, and it sits right above the checkout button where customers decide.
Every return gets a serial-level decision: refurbish, resell, or write off. Track condition, reason, and resale value in one place — recover margin instead of taking the hit.
Activate your factory warranty, file a claim anytime, and unlock extended protection options.
1, 2, or 3 years of accidental damage coverage. White-labeled to your brand, claim-ready out of the box.
In-cart upsell you fully own — no third party, no revenue share. Lost, stolen, or damaged shipments get reshipped same day.
Every return gets a serial-level decision: refurbish, resell, or write off. Recover margin instead of taking the hit.
Returns, warranty, extended protection, and shipping claims funnel into a single engine — fraud-checked, then resolved automatically.
Everything you need to protect, register, and delight, all under your brand from checkout to claim.
AI-optimized protection plan upsells embedded on product pages and at checkout. Boost AOV while giving customers peace of mind.
One-click coverage at checkout for lost, stolen, or damaged packages. Instant reimbursement resolved in hours, not weeks.
Automatically capture and register factory warranties at point of sale. A unified portal for customers to track every product and plan; no manual entry, no lost paperwork.
Explore OEM Registrations完全掌控您的保修计划。您的品牌、您的定价、您的利润,无需第三方中间商。
配置保修计划的方方面面。设置产品资格条件,利用 AI 优化定价,自动生成合同,并自定义品牌形象以匹配您的商店风格。
掌控理赔流程的各个环节。配置免赔额、设置证据要求、嵌入品牌化理赔表单,一键解决理赔。
实时仪表盘展示关键指标。监控计划绩效、赔付率、常见产品问题和盈利能力,然后利用洞察提升客户终身价值和客单价。
Click through the complete journey, from setup to customer purchase to claims resolution.
为各类企业提供保修和保障计划支持
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
Protection plans for e-bikes & e-scooters
Vehicle protection, simplified
Device coverage, registration to resolution
Coverage for sports & recreation equipment
Flexible plans for every appliance
Guarantees for nurseries & garden retailers
专为从第一天起启动、管理和优化保障计划而打造的工具。
一个平台驱动全渠道保障计划: 线下门店、线上商城及更多场景。
POS集成的保障计划在结账时自动呈现。店员自信推荐,客户即刻购买。
了解线下门店方案AI优化的推荐展示在产品页面、购物车和结账页面。全面品牌化,针对转化优化。
了解线上方案将保障延伸至每个经销商和电商平台。无论客户在哪里找到您,提供一致的体验。
了解电商平台方案来自专为现代品牌打造的保修平台的洞察、指南和产品更新。
了解为什么领先电商品牌信任 Umbrella 来驱动其保修计划。
消费电子 Umbrella 在第一个季度就将我们的保修附加率从 12% 提升到了 47%。仅 AI 理赔引擎每周就为我们节省了 30 个小时。
JR
零售与电商 合规功能是打动我们的关键。开箱即用的 SOC 2 合规、完整的审计追踪,而且他们的团队对保修法规了如指掌。
SP
家居与园艺 我们在 90 天内从零保修收入增长到每月 $40K。Shopify 集成不到一小时就上线了。这是我们添加的所有工具中投资回报率最高的。
MK 关于 Umbrella 入门,您需要了解的一切。
大多数品牌在 24 小时内即可上线。我们的 Shopify 应用可在几分钟内安装完成,我们的入职团队会帮助您配置计划、定价和品牌形象。如果您使用我们的 API,集成通常需要 1-3 天,具体取决于复杂程度。
是的。与第三方保修提供商不同,Umbrella 是一个平台,而非承保方。您拥有客户关系,自主定价,并保留所有收入。我们仅收取少量费用来提供技术支持。
我们的 AI 引擎分析理赔提交内容(包括照片和描述),自动验证保障范围、检测欺诈并确定解决方案。简单理赔即时批准。复杂理赔将带有 AI 生成的建议转至您的团队。平均而言,这将处理时间缩短了 80%。
我们目前原生支持 Shopify 集成,更多平台即将推出。我们的 REST API 和 Webhooks 也可与任何自定义平台集成。
当然可以!我们的入门版计划完全免费,每月最多支持 100 份保修。您也可以开始 7 天免费试用全功能的增长版计划,无需信用卡。我们的团队随时乐意为您提供个性化演示。
加入 2,500 多家使用 Umbrella 销售、管理和优化保修计划的品牌。立即免费开始。
无需信用卡。提供免费计划。