Platform - OEM Warranty Management

Simplify OEM warranties, boost customer loyalty

Automatically assign and activate manufacturer warranties by product rules. Customers stay on your site from registration to claim.
Success! Redirecting to dashboard!
Oops! Something went wrong while submitting the form.
Go to Umbrella dashboard

Get set up in less than 10 minutes

Umbrella installs directly on your Shopify store, no developer needed.

Step 1

Install the Umbrella AI app for Shopify or another platform

Sync your catalog & deploy widgets on your store's product, cart, and checkout pages
Step 2

Configure warranty terms and coverage for your products

Choose eligible products and automatically display coverage on your PDP
Step 3

Enable a branded warranty portal for registrations & claims on your site

Automatically register DTC orders and enable customer to register 3rd party purchases
Install on Shopify

Benefits of automating OEM Warranties for Shopify merchants

The fastest way to build trust with your existing OEM warranty

Customer Retention

Turn warranties into long-term engagement and increased loyalty

Drive post-purchase engagement
Registration and follow-up emails create touchpoints that keep your brand top-of-mind after the initial sale.
Build long-term trust
A smooth warranty and claim experience reinforces reliability and encourages customers to return for future purchases.
Conversion Lift

Convert your guarantee from a cost center into a profit center

Reinforce trust at checkout
When customers see that their purchase is covered by a manufacturer warranty, they feel more secure completing the transaction.
Reduce cart abandonment
Visible warranty messaging answers pre-purchase concerns and removes hesitation that might otherwise delay or cancel the order

Learn why merchants are moving their warranty programs to Umbrella

Umbrella's user-friendly, robust platform makes it easy for merchants of all sizes to sell & manage in-house protection plans

Auto-Register OEM Warranties for DTC orders

Customers are automatically registered & tracked when they place an order directly on your site

Customer self-registration portal for 3rd party sales

Enable your Amazon, 3rd party retail, and in-person customers to register directly on your site.

Set requirements for proof of purchase, deadlines, and evidence to streamline the approval process.   

Unified dashboard for all OEM claims

Trusted by leading brands and retailers

The only self-service protection platform made for online merchants

Post Purchase Protection

Sell & manage every type of post purchase protection product in your online store

Extended Warranties

blahblahblahblahblahblah blahblahblah blahblahblahblahblahblahblahblahblahblah blahblahblahblahblahblahblahblah

Extended Warranties

blahblahblahblahblahblah blahblahblah blahblahblahblahblahblahblahblahblahblah blahblahblahblahblahblahblahblah

Extended Warranties

blahblahblahblahblahblah blahblahblah blahblahblahblahblahblahblahblahblahblah blahblahblahblahblahblahblahblah

Extended Warranties

blahblahblahblahblahblah blahblahblah blahblahblahblahblahblahblahblahblahblah blahblahblahblahblahblahblahblah

An open letter:
Welcome to the age of AI first

     In eCommerce, we all share the same goal: Drive meaningful, long-lasting customer interactions.

AI represents unprecedented new ways to help merchants not only achieve that goal, but redefine it. Our AI-first platform is built with three major components designed to empower and transform in-house warranty management in every industry.

AI Pricing provides real-time, risk optimized premiums. AI Terms ensure your customers know exactly what to expect. AI Insights gather intelligent, actionable feedback, quickly identifying root causes for areas of improvement. 


All three learn from every customer interaction to make your program more profitable. That’s what makes Umbrella the only complete AI-first post-purchase platform for eCommerce merchants. And we’re determined to make Umbrella the best post-purchase platform you’ll ever use.
Feliks Khaykin
Co-founder

How Umbrella streamlines OEM warranty management

From setup to sale, the entire flow takes minutes, no dev team required

1

Create OEM Warranty Plans

Define your brands warranty terms,  product eligibilty, and coverage.
2

Display info widgets on your site

Use smart rules to auto-assign OEM coverage to the right products — by tag, brand, or collection. No manual mapping required.
3

Auto Register DTC Orders

When a customer purchases a covered product, their items are automatically registered for OEM warranty tracking.
4

Enable manual warranty registration for 3rd party sales

Allow shoppers who buy your products on Amazon & other 3rd party channels to register their items on your website's branded warranty portal.
5

Auto-track eligibility & enable a branded claims process

Every registered warranty is tracked for eligibility, and customers can submit claims through a fully branded, on-site experience.

Key Features

Umbrella's end-to-end solution makes traditionally daunting warranty processes painless and easy

Document uploads
Lifetime & limited durations
Validation checks
Branded registration portal
Custom Email Notifications
Auto-register DTC orders
Product page OEM widget
Product eligibility rules
White label solution
AI Fraud Detection
Try a 30 day A/B test to see the impact for yourself, 100% FREE
Our team handles the deployment so you can focus on results
Install on Shopify
Company
Resources
Help
Copyright 2025 © Umbrella AI
Privacy PolicyTerms of Service