Settings Overview

The Settings section allows you to manage your user account, organization details, visual branding, member roles, integrations, and billing. Each subsection is outlined below.

User Profile (Settings > User)

Manage individual user account settings:

  • Username: Set or update your display name.
  • Email Addresses: Add or remove email addresses. One must be marked as “Primary.”
  • Connected Accounts: Link third-party login providers.
  • Security (not shown): Set password or enable two-factor authentication.

Changes to user details apply only to your individual login, not the organization.

Organization Profile (Settings > Company)

Manage company-wide organizational settings:

  • Organization Name and Logo: Update the profile name and icon shown in your workspace.
  • Leave Organization: Exit the current organization (only available if you’re not the sole admin).
  • Delete Organization: Permanently delete the entire organization and all associated data. This action is irreversible.

Branding (Settings > Branding)

Customize the look and feel of warranty widgets:

  • Logo Upload: Add your company logo to display in frontend widgets.
  • Brand Colors:
    • Set separate colors for light and dark mode.
    • Customize both primary and secondary colors to match your theme.
  • Product Page Display:
    • Inline Widget (Recommended): Appears above or below the add-to-cart section.
    • Popup Modal: Triggered after a product is added to the cart.
    • Optionally preselect the plan by default.
  • White Label Option:
    • Remove Umbrella branding from the widget (Pro plan required).

Changes apply globally across all product pages using Umbrella widgets.

Members (Settings > Members)

Control access to the organization:

  • Invite Members: Add users via email and assign roles.
  • Roles: Available roles include Admin, Editor, and Viewer (permissions depend on role level).
  • Remove Members: Remove or change access for any user in the organization.

Admins can manage all members. Non-admins have restricted access.

Integrations (Settings > Integrations)

Connect Umbrella to third-party platforms:

  • Shopify (available): Full sync of products, orders, and warranty plans. Supports plan import and automated claim workflows.
  • Other Platforms (coming soon):
    • WooCommerce
    • BigCommerce
    • Magento
    • Wix
    • Squarespace

Shopify Integration Details

  • Shop Domain
  • Integration ID
  • OAuth Scopes: Permissions granted to Umbrella for store access
  • Status: Shows if Umbrella is actively integrated
  • Technical Tab: Contains localization and location metadata

Plan & Billing (Settings > Plan & Billing)

Manage your subscription and feature access:

Standard Plan – $149/month

Includes:

  • 1 active warranty plan
  • Up to 10 users
  • Product page widget
  • Claims portal with automation
  • Email support

Enterprise Plan – Contact required

Includes everything in Standard, plus:

  • Unlimited plans and users
  • White-label branding
  • Checkout widget (Shopify Plus)
  • REST API access
  • Custom widgets
  • Priority phone support

All subscriptions are billed monthly. A 30-day free trial is available for Standard.

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FAQ
Answers

Got questions?
We've got answers.

Find quick answers or contact our support team for a demo.
What is Umbrella and how does it work with Shopify?
Umbrella is a warranty management platform built specifically for Shopify stores. It lets merchants offer, sell, and manage extended warranties, protection plans, and OEM warranties directly within their storefront. Once installed, Umbrella automatically integrates with your product pages, cart, and checkout, allowing customers to add protection plans in one click. All warranty data, claims, and customer communications stay inside your Shopify admin.
Can I sell extended warranties directly to customers using Umbrella?
Yes. Umbrella allows you to create and sell extended warranty plans under your own brand, keeping 100% of the profit. Unlike third-party providers, Umbrella lets merchants set their own pricing, coverage terms, and claim rules. You can offer multi-year protection plans as a product upsell on the product page, in the cart, or after checkout; all tracked and managed inside your store.
What’s the difference between Umbrella and other warranty providers like Extend or Mulberry?
Umbrella is a self-managed warranty platform, not a reseller. Competing providers like Extend, Mulberry, or Clyde act as intermediaries that force you to sell warranties under their brand name, take a share of the revenue, and force your customers to submit claims through them. Umbrella lets you own the customer relationship, pricing, and brand experience. There are no third-party portals or customer redirects - everything happens within your Shopify store.
Does Umbrella handle warranty claims automatically?
Yes. Umbrella includes a native, embedded claim form that verifies warranty eligibility, processes claims, and can trigger resolution workflows automatically. Merchants can define repair, replacement, or refund outcomes, while customers can track their claim status directly through your storefront. The entire process is branded, transparent, and requires no external login or separate dashboard.
Can Umbrella manage OEM or manufacturer warranties?
Absolutely. Umbrella supports automatic and manual OEM warranty registration by linking order data, serial numbers, and product details. This enables manufacturers and brands to track warranty eligibility for every unit sold - whether the purchase was direct or through a third-party retailer. OEM registrations can also be used to bring customers back to your own site for warranty activation and remarketing.
How do I set up Umbrella in my Shopify store?
Setup takes only a few minutes. Install Umbrella from the Shopify App Store, connect your store, and choose whether to sell extended or OEM warranties. Then, create your protection plans, set pricing, and customize the widget design. Once enabled, Umbrella automatically adds the warranty selector to your product and cart pages. No custom coding is required.
How much does Umbrella cost and what plans are available?
Umbrella offers flexible pricing based on your store’s sales volume and feature needs. Plans include a free tier for testing, plus advanced tiers for automated claims, OEM registration, AI fraud detection, and compliance coverage. Pricing scales with your attach rate, ensuring merchants of any size can start offering warranties profitably.
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